Pierce is Hiring an Application Support Analyst Near Bethpage, NY
- Ensures specialist knowledge of operating systems, devices, applications and software
- Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Creates process flowcharts, diagrams, drawings and other related documentation. Creates technical workflows using different modeling techniques
- Analyzes various reports to ensure that the functionality and performance meets all product and service level requirements
- Ability to manage code migration, document configuration changes, and monitor performance
- Ability to provide front-end support to internal departments and web-based clients
- Advanced proficiency in determining the causes of application errors and repairing them
- Work with appropriate teams to plan for and execute routine application support/maintenance activities
- Adhere to all documented Incident, Service Request and Problem Management processes
- Repair Application Software code, and correct any Incidents, Problems and/or Application Software defects
- Restore Services and resolve Application Incidents and Problems that require database, Application code and/or operational modifications
- Coordinate with 3rd Party Suppliers that have responsibility for Incident and Problem resolution related to their developed application software
- Update user, system, and operations documentation based on the Incident or Problem and error correction as necessar
- Strong knowledge is Application Support and Maintenance
- Technical Support knowledge with ITIL Service Management process
- Software Programming and scripting experience in ColdFusion C#, .NET, Python, ColdFusion, Oracle PL/SQL and Windows/Linux scripting
- Experience as application developer
- In-depth knowledge of programming for diverse operating systems (Windows & Linux) platforms
- Excellent understanding of software design and programming principles
Job Summary
Full Time
Building Construction
$93k-120k (estimate)
05/19/2024
09/15/2024
thepierceco.com
MINNEAPOLIS, MN
50 - 100
2001
Private
$10M - $50M
Building Construction
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The job skills required for Application Support Analyst include Application Support, Analysis, Technical Support, Operating System, Oracle, Linux, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Analyst job description and responsibilities
Application support analysts respond to application support requests for smartphone or computer applications.
03/14/2022: Amarillo, TX
Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.
03/20/2022: Pittsfield, MA
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
01/21/2022: Spokane, WA
Application support analysts provide customer service to users of applications on smartphones and computers.
01/24/2022: Juneau, AK
These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
02/15/2022: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Analyst jobs
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.
03/14/2022: Charlotte, NC
Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.
12/27/2021: South Bend, IN
Application support analysts need both technical and human skills to perform their duties effectively.
03/08/2022: Fort Lauderdale, FL
Application support analysts can provide support through email, phone calls or live chat.
01/18/2022: Frankfort, KY
Applications support usually offers technical support and human support.
03/11/2022: Omaha, NE
Step 3: View the best colleges and universities for Application Support Analyst.
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