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Hamilton Hotel
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$52k-70k (estimate)
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Front Office Supervisor
Hamilton Hotel Washington, DC
$52k-70k (estimate)
Full Time 1 Week Ago
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Hamilton Hotel is Hiring a Front Office Supervisor Near Washington, DC

Position Responsibilities (including but not limited to):
  • Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours.
  • Promptly resolves any guest complaints or issues
  • Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
  • Anticipate the guests’ needs, change direction quickly and multi-task
  • Uphold the highest standards of cleanliness, sanitation, safety, and conduct
  • Ensures proper communication within the department
  • Other job duties as required by management
Position Requirements:
  • High school diploma or equivalent required
  • Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases). Opera experience is a plus.
  • Possesses strong communication skills, both written and verbal
  • Ability to work a flexible schedule
  • Must possess solid decision-making skills
  • Proven job reliability, diligence, dedication, and attention to detail.
  • Must be able to communicate clearly and professionally with guests, coworkers, and managers
  • Must have reliable transportation
  • Must have a positive attitude while performing tasks
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures.
  • Projects a favorable image of the property to the public at all times by following the property’s grooming and dress standards.
  • Strong attention and care to details
  • Responsibility, reliability and honesty
  • Teamwork and collaboration
Benefits discussed during interview process
Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.

Behaviors

Preferred
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Job Summary

JOB TYPE

Full Time

SALARY

$52k-70k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

07/03/2024

WEBSITE

hamiltonhotel.com

HEADQUARTERS

Birmingham, MI

SIZE

<25

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Hamilton Hotel
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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

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Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

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The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

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Supervise daily shift process ensuring all team members adhere to standard operating procedures.

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Step 3: View the best colleges and universities for Front Office Supervisor.

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