Essential Duties and Responsibilities:

• Service our customers by phone, email, and fax to provide product information, process orders, and respond to customer inquiries.
• Complete the full order process which includes: adjustments, changes, custom modifications and pricing.
• Create drawing using Cabinet Vison for custom cabinets.
• Verifying order items, delivery dates, and assure proper invoicing.
• Build professional relationship with Dealers, Designers, and Sales Representative.
• Complete, maintain, and process paperwork and records.
• Be responsive in a timely manner.
• Communicate in a clear, easy to understand way.
• Other duties as assigned.

Education and/or Work Experience Requirements:

• Experience in the cabinet industry and/or using cabinet design software would be a plus
• 3-5 year of experience working in an office environment.

• Strong technical aptitude
• Confident
• Strong customer service skills including active listening, interpersonal skills, communication, complaint resolution, empathy, and positivity.
• Strong organizational and time management skills.
• Ability to work independently.
• Expert in Microsoft office.