Description

Job Title: Community Liaison Employment Status: Salary (Exempt)

Department: Business Development Salary Range: $45k to $75k annually

Reports To: Director of Business Development

MISSION STATEMENT: Leading adolescents to a new legacy.

The mission of CLEARFORK ACADEMY is to offer the highest quality and professional, substance abuse and mental health

treatment across a full continuum of care.

We are committed to treating patients and their families with the highest regard and respect as clients work toward reaching their

highest growth potential in their recovery process. This is accomplished through the strict adherence to the highest ethical standards

of care and policies and procedures set forth by the Texas Department of State of Health Services and the Joint Commission.

•  CLEARFORK ACADEMY ensures all clients are treated with compassion, respect, and dignity regardless of race, creed, age, sex, handicaps, or sexual orientation.
•  CLEARFORK ACADEMY employees are competent and responsible personnel who adhere to a strict code of professional ethics which include but are not limited to the prohibition of fraternization with patients, exploitation of clients, or any criminal behaviors.
•  CLEARFORK ACADEMY provides clients with accurate and complete information regarding the available services including the program rules, regulations, goals and objectives of the program.
•  Appropriate availability of alternative treatment modalities is made at any time before during or after treatment if they are requested or the client’s needs are out of the scope of our practice.
•  CLEARFORK ACADEMY will ensure that discharge from treatment is conducted in accordance with Texas rule standards.
•  CLEARFORK ACADEMY provides both Texas and Joint Commission environment of care standards.
•  CLEARFORK ACADEMY will take all necessary and appropriate measures to maintain individual client records and information in a confidential and professional manner.
•  CLEARFORK ACADEMY strives to maintain positive relations with the surrounding community and pursues every reasonable action to encourage responsible client behaviors and community safety.

SUMMARY

The role of the Community Liaison at CLEARFORK ACADEMY is to serve as the initial point of contact for regional referral

sources and is responsible for the development of regional business to business relationships through the utilization of strategic

marketing initiatives, corporate event planning, and long term strategizing with the Director of Business Development.

AGE/PATIENT POPULATION(S) SERVED

Age of Patient Population Served: Adolescent and Young Adult Males

Population Served: Persons meeting DSM 5 criteria for substance use disorders with or without co-occurring psychiatric illness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•  Establish and maintain trusting and professional relationships with referral sources with the intent to understand professional needs and the needs of their patients.
•  Works collaboratively with the Director of Business Development and Director of Admissions to assist in the admission process.
•  Identifies and prioritizes key accounts and communicates strengths and weaknesses to the Director of Business Development.
•  Investigates and pursues potential new referral and professional relationships with physicians, therapists, educators, hospitals, churches, unions, EAPs, and large organizations.
•  Actively participates in community outreach activities including presentations and one-on-one contact with community mental health/substance abuse groups.
•  Demonstrates knowledge of and supports mission, vision, value statements, standards, and policies and procedures of Clearfork Academy.
•  Assists in the planning and execution of any events and conferences that highlights Clearfork Academy services.
•  Performs other duties and tasks as required.

Requirements

AGE SPECIFIC COMPETENCIES (ADOLESCENT AND YOUNG ADULT MALES)

•  Allows patient to maintain control; involves patient in decision-making and planning of care, as appropriate to condition and situation.
•  Encourages participation in care.
•  Demonstrates clinical knowledge of expected vital signs.
•  Identifies trauma, abuse/neglect or exploitation a client may have experienced.
•  Encourages family support.
•  Recognizes/respects concerns over interruption of work/plans/separation from family, etc.
•  Recognizes fears regarding potential lifestyle changes.
•  Encourages verbalization of fears and anxiety; maintains age-appropriate communication.
•  Demonstrates an understanding of developmental milestones of adolescents and young adult.

MINIMUM JOB REQUIREMENTS

 Education, Training, and Experience Required:

•  Bachelor’s Degree in Associated Field of Study; Business Administration, Business Management, Communications, or Marketing (preferred)
•  1 to 3 years work experience in a field directly related to sales, marketing and advertisement, recruitment, business coaching or consulting, or communications
•  Current CPR/FA certification
•  Current Handle with Care Physical Holding Instructor Certification

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

•  Knowledge of industry standards as related to the position of Community Liaison.
•  Basic knowledge about substance use disorders and addiction.
•  Professional readiness: Issues related to self-awareness, diversity, ethics, and continuing education
•  Knowledge of PC and Mac software programs, particularly Microsoft Word and Excel is required.
•  Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations and foot traffic.
•  Must maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive
• manner.
•  Must be able to work independently with little direct supervision in an unstructured environment with multiple demands.
•  Reading and writing level that can clearly express or understand complex concepts, assessments, directions and processes or sequences of events - level equivalent to at least two years of college.
•  Ability to represent the program well in interactions both inside and outside the facility.
•  Demonstrates an understanding of the developmental milestones of adolescents and young adults.

PHYSICAL DEMANDS/WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the

essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods of time. The

employee must occasionally lift and/or move up to 25 pounds.

The job requires frequent contact with water (hand washing and cleaning) and working with body fluid and hazardous chemicals.

When under these working conditions, OSHA standards and universal precautions must be followed at all times.

While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high

volumes of stress.

EEOC STATEMENT:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-

741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with

disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender

identity, or national origin

EMPLOYEE ATTESTATION:

By signing below, I attest that I am competent and able to perform the duties and tasks as indicated above and as outlined in the

scope of the job requirements and knowledge, skills, and abilitiesrequirements. I agree to abide by Clearfork Academy's Core Values of Honor, Unity, Sacrifice, Transparency, Legacy, Excellence, and Fun and understand that failure to do so may result in

immediate termination of employment. 

Employee’s Signature___________________________________________________________ Date___________________________________

ACKNOWLEDGEMENT & RECEIPT:

I,___________________________________________________, acknowledge that I have reviewed and received a copy of this Job Description

and agree to my starting salary of $______________________ (circle one: annually per hour )

with an effective date of _______________________________ to be paid once every two weeks.

Employee’s Signature___________________________________________________________ Date___________________________________

Supervisor’s Signature___________________________________________________________ Date___________________________________

HR Representative Signature____________________________________________________ Date___________________________________