The Company
Person by person, we believe we can reimagine mental healthcare for everyone, at any point in their lives. We are a human potential brand-obsessively focused on guiding the individual toward comprehensive mental healthcare, and being an ally to everyone no matter where they are. We compete on frictionless urgent access to affordable mental healthcare including depression and anxiety, and well beyond that, too. From acute crisis to long standing challenges, we help people heal by connecting them with care so they can lead more fulfilling lives.
We believe the pursuit of better mental healthcare is never finished, never stops, and is always just beginning.
Position Summary
Mindful Care is excited to extend an invitation to dedicated and self-driven Community Liaisons with a clinical background to join our team. The Community Liaison at Mindful Care is a unique role that sits at the intersection of clinical intake and business development, owning relationships with the medical community to build symbiotic referral relationships and find patients the most optimal care for their needs. This position requires a combination of strategic selling, data reporting and monitoring, marketing acumen, and constant collaboration across departments. This role is perfect for detail-oriented, clinically minded professionals who appreciate the synergy of working alongside bright and driven colleagues and desire a flexible work schedule.
Position Responsibilities:

• Referral Relations:
  • Develop, document, and execute a comprehensive targeting, segmenting, and closing strategy focused on acquiring a steady stream of referrals from healthcare professionals.
  • Establish and nurture relationships with healthcare professionals in your community to foster symbiotic referral pipelines in support of organizational revenue targets.
  • Build, document, and execute a cohesive events strategy; organizing and attending conferences, seminars, and networking events to promote our services and build relationships.
  • Partner with the clinical team to ensure seamless coordination of referrals and service delivery.

• Marketing and Promotion:
  • Collaborate with the marketing team to create and distribute promotional materials highlighting our mental health services.
  • Develop and deliver presentations to medical professionals to educate them on the benefits of referring patients to our organization.
  • Conduct market research to identify trends, competitor strategies, and potential areas for expansion.
  • Analyze data and insights to optimize strategies and identify new opportunities for growth.
  • Monitor and report on the effectiveness of business development initiatives.

• Reporting and Insights:
  • Systematically track and document conversations, visits, events, and referral volume by source week over week.
  • Document workflows, processes, and observations relating to referral relations.
  • Proactively source feedback from referral sources to identify and execute on areas for improvement in referral targeting, workflows, and service delivery.

Qualifications:

• Degree from an accredited program in Social Work, Mental Health Counseling, Marriage and Family Therapy, Public Health, or equivalent
• Clear and compelling spoken, written, and visual communication skills
• Experience in business development or customer service within the healthcare sector
• Data literacy and experience in building tracking and monitoring systems
• Proven experience navigating ambiguous environments, operating independently, making decisions based off incomplete information, and driving velocity while juggling shifting priorities
• Must have own computer
• Must have reliable transportation
• LGBTQ ally
• Bilingual, a plus

Additional Benefits:

• Flexible hours
• Collaborative team environment
• Mentorship and development from an experienced business development leader
• Fun and engaging company culture with annual onsite and virtual team events

Salary and Schedule:

• 1099 Contract - $30-$40/hour
• 20 hours a week
• Michigan area (ability to travel throughout Michigan)

About Us
Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare. Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider. The company offers in-person and telehealth options, including for addiction recovery.
And, if you or a loved one are seeking mental health treatment, we offer telepsychiatry appointments for people in CT, FL, IL, NJ, MI, and NY. Click here to get started.
The following resources provide free and confidential 24/7 support:

• Suicide & Crisis Lifeline Call 988
• Crisis Text Line Text HOME to 741741
• Trevor Lifeline Call 1-866-488-7386

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Mindful Care respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Mindful Care, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.