This position is responsible for coordinating the intake process for people with intellectual and developmental disabilities looking for services. This includes meeting with individuals wanting services, families, guardians, and other team members to explore opportunities with Overture or coordination with necessary parties to bring in new clients. This position will also develop each program offered in the state by meeting or exceeding growth goals in accordance with Overture strategic plan for innovative growth.

Vision: All people have the right to make choices and pursue opportunities to be the person they want to be: Your Life, Your Choice.

Mission: To cultivate self-directed opportunities and experiences that empower our communities to flourish.

Values:

• Well-being: To create a safe workspace for all employees which promotes an inclusive company culture that fosters a balanced lifestyle.

o We promise to exercise empathy and compassion in our interactions with others.

• Authenticity: Building trust through a culture of accountability where vulnerability and individuality are championed.

o We promise to encourage everyone to come as they are and embrace opportunities for growth.

• Collaboration: Celebrating our community's strengths and contributions while working together to achieve common goals.

o We promise to engage in healthy dialogue and active listening while valuing diverse perspectives.

• Excellence: Uphold standards through efficient processes, innovation, and a continuous commitment to quality.

o We promise to show up and do our best for one another and the communities we serve.

Pay Range: $19.47/hr.

Application Deadline: We are hiring on an ongoing basis until position is filled.

What Overture Can Offer You:

• Medical, vision, and dental insurance

• Group life insurance.

• Supplemental insurance offerings: Short Term Disability, Voluntary Life/AD&D, Accident, Critical Illness

• 401(k) with 3% match

• Employee assistance program; free to all employees and their household members

• Professional development opportunities

Minimum Requirements:

• Bachelor’s degree in social work, Psychology, Marketing, Public Relations, Communications or equivalent in closely related field strongly preferred.

• Must possess a valid Driver’s License from the state in which you reside, maintain a clean driving record, and proof of insurance per company insurance guidelines.

• Must pass a motor vehicle record (MVR), background check, and other screening per Company requirements.

• Must have excellent professional-level written and verbal communication skills.

• Must have solid computer and organizational skills with the ability to manage multiple projects at one time.

• Must be able and willing to work hours outside of normal working hours to attend events and other networking opportunities, as well as to respond to emergencies or to otherwise meet the needs of the people we serve and their families.

• Must have consistent access to reliable transportation that will allow for quick response in an emergency.

Essential Job Functions (Included, but not limited to):

• Possess high level knowledge of the service categories in the State and the ability to speak confidently about those service categories and the options available to them through Overture.

• Possess expert knowledge of best practice when it comes to services and supports for people with developmental and intellectual disabilities, including person-centered planning and the rights afforded to people who choose to have services within Overture.

• Possess knowledge of independent contractor status and an ability to explain/understand the responsibilities and exclusions of independent contractors.

• Possess knowledge of applicable State rules and regulations related to services for persons with intellectual and developmental disabilities.

• Establish documented growth goals for your area and meet or exceed growth expectations.

• Maintain ongoing compliance with all required HR documentation and online/instructor-led trainings. Completes all trainings and documentation no later than the due dates given.

• Review and respond to referrals for services using a personal, tailored approach to explain how Overture can meet their specific needs and preferences.

• Leverage marketing materials to demonstrate the values, vision, and mission of Overture to prospective persons seeking services and their team.

• Participate in strategic growth planning with Overture leadership, analyzing data to determine growth and expansion opportunities.

• Residential staffing, if applicable: Develop and maintain work schedules for each new home and assure staff work within the scheduled hours and the person in services has 24-hour access to staff.

• Collaborate with team members if having difficulty finding residential providers that meet the person’s preferences, and if applicable create targeted ads to find providers to secure placement options.

• Interview potential Provider candidates to determine viability and educate them about Overture’s mission and value.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Requirements - Requires repetitive manual and finger dexterity and eye- hand coordination; requires the ability to use all office equipment; and the ability to lift/carry up to 30 pounds using appropriate body mechanics.

• Visual, Hearing, and Communication Requirements - Must be able to read, understand and communicate information and ideas orally and in writing to effectively communicate with others.

• Pressure Factor- This position may require employees to adapt to a frequently changing environment, including handling and de-escalating incidents. This position will interact with individuals who are intellectually and developmentally delayed, may be frail, confused, and at times engage in verbal or physical aggression. Accordingly, it is sometimes necessary to deal with unpleasant situations with the need to problem solve.

Equity Statement

The company values wellbeing, collaboration, authenticity, and excellence. Aligning with these values, it is our commitment to establish support a culture that is passionate about diversity, inclusion, and belonging to provide everyone an equal opportunity to thrive. This culture is central to our mission and to the impact on the communities that we serve. We know that having differing perspectives aids us in the creation of better ideas to continue to enhance our operational excellence and overall success.

Equal Opportunity Statement

The company is an equal opportunity/affirmative action employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including managers and co-workers. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.

Additional Notes:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $19.47 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Ability to Relocate:

• Longmont, CO 80501: Relocate before starting work (Required)

Work Location: Hybrid remote in Longmont, CO 80501