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Red Knight Solutions is currently seeking a Desktop Support Specialist in Marietta, OH. This is a long-term potential CTH opportunity.
The pay will be $18.00(W2) . The conversion is typically around 6 months. Our mission is simple : we want to partner with you to find the right position for your future.
Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.
The ideal candidate MUST HAVE 3 Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
if this is you, then keep reading and apply! Desktop Support Responsibilities : Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
3 Years Experience Performing Install / Move / Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational / customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures.
Requirements : Maintain all required OEM Certifications as directed by Management 3 years experience relevant software and hardware systems Understanding of ITIL methodologies A certification is desired Powered by JazzHR
Last updated : 2024-05-08
Full Time
$45k-56k (estimate)
05/09/2024
08/08/2024
redknightsolutions.co.uk
Waterlooville
<25
The job skills required for Desktop support technician include Customer Service, Desktop Support, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.