Non-Competitive: Seven years of experience aiding with or helping constituents, clients or citizens understand and participate in public and private programs, two years of which must have been in human services or the attainment of United States citizenship. Fluency in speaking, reading, writing and oral comprehension of an appropriate language is required. Candidates must be able to communicate at a native level of fluency and demonstrate an awareness of and sensitivity to cultural issues and nuances.
Substitution: A bachelor’s degree may substitute for four years of the required experience. A master’s degree may substitute for five years of the required experience.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
55 B/C QUALIFICATIONS:
Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.
Non-Competitive: Seven years of experience aiding with or helping constituents, clients or citizens understand and participate in public and private programs, two years of which must have been in human services or the attainment of United States citizenship. Fluency in speaking, reading, writing and oral comprehension of an appropriate language is required. Candidates must be able to communicate at a native level of fluency and demonstrate an awareness of and sensitivity to cultural issues and nuances.
Substitution: A bachelor’s degree may substitute for four years of the required experience. A master’s degree may substitute for five years of the required experience.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.
We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to HRM.Recruitment@dos.ny.gov.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.
NOTE ON TELECOMMUTING: The Department of State employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with The Department of State Telecommuting Program Guidelines.