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Shelter Mutual Insurance Company is Hiring a Customer Service Representative Near Columbia, MO
Customer Services Representative
$17.70 / hour
Job Level: Individual Contributor
What You Will Be Doing:
- Handle incoming calls from policyholders, claimants, and other consumer contacts
- Report of policyholder claims, processing premium payments, providing insurance quote and processing policy changes, assisting with customer website support, and answering general inquiries
- Identify opportunities to improve the customer service experience, processes, and communication as needed
- Ability to acquire and maintain Property and Casualty (P&C) Producer's license in Shelter's operating territory (paid for by Shelter)
- Excellent listening, communication, and organizational skills as well as strong computer skills
- Ability to multi-task in a fast-paced environment while demonstrating problem-solving skills
- Ability to take the lead and guide our customers to a resolution
- Detailed individual with flexibility to handle frequent changes
- Demonstrate timely, consistent job attendance history with the availability to work some nights, weekends and holidays
- Be able to work beginning June 3, 2024 from our Columbia, MO call center
- Due to duties and responsibilities of this position, a criminal background check may be run on final candidates
- Ability to perform the essential functions of the position, with or without a reasonable accommodation
- Health, Dental, Voluntary Vision and Prescription Drug Insurance
- Savings and Profit Sharing 401(k)
- Paid Time Off for Sick and Personal Leave, Vacation and Holidays
- Vitality Wellness Program
- "Dress for Your Day" Dress Code
- Flexible Scheduling
- And much more!
If interested, please apply by:
04/29/2024
Job Summary
Full Time
$36k-45k (estimate)
05/03/2024
05/16/2024
shelterinsurance.com
COLUMBIA, MO
3,000 - 7,500
1946
Private
RICK MEANS
$1B - $3B
Insurance
Related Companies
About Shelter Mutual Insurance Company
Shelter Insurance is a brokerage agency that provides auto, property, and life insurance products and services for individuals and businesses.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
