This position is 19 hours a week and will serve as a member of the county support team through member services including providing front desk support and taking/directing incoming calls. This position provides the county president and board of directors with appropriate administrative assistance.
PRIMARY DUTIES
•Insurance business administrative support: answer customer inquiries via phone, e-mail and in-person, submit claim reports, filing, prepare correspondence.
•Maintain county office supplies
•Maintain all County Farm Bureau records and files.
•Open and close office.
•Maintain the County Farm Bureau financial accounting system. Record all money transactions and make bank deposits.
•Maintain Insurance financial account system. Record all money transactions and complete payment log
•Maintain accurate county membership information by administering the membership renewal process, assigning new membership numbers, maintaining a paid listing of members as required in the Memorandum of Agreement, conducting the annual membership service check and by entering membership data into the membership system. This position is responsible for the county's adherence to the membership policy.
•Assist in the organizing of board meetings and other meetings/events if requested. This includes attending board meetings, recording board minutes and maintaining minute books.
•Maintain good communication with the County President and Directors on issues relating to membership and service programs.

• Operate all computer programs designed for County Farm Bureau and Insurance Company use.
• Ability to operate all office equipment such as telephone, printer, postage machine and fax machine.
• Be familiar with and maintain a file of all permanent documents of the County Farm Bureau

ADDITIONAL DUTIES

• Attend required training sessions and complete in office training as instructed.
• Perform other duties as requested by the Agency Manager.

MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS

• High School Diploma

MINIMUM SKILL QUALIFICATIONS

• Ability to attend all required training classes and meetings (some overnight travel required)
• Technically proficient- MsOffice products, ability to learn and utilize all in-house systems
• Positive attitude
• Strong detail orientation
• Effective in both verbal and written communications
• High degree of organization
• Proven customer focus and EQ skills
• Excellent Customer Service Skills
• Must be a team player
• Ability to multi task and handle frequent interruptions

PREFERRED QUALIFICATIONS

• Prior office assistant experience

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.
VAFB supports compliance with COVID-19 protocols.