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Expectations:
At Jackson, customer service is not a department it’s an adventure! We figure out how to fix things that are broken, create tools to enhance our efficiency, showcase our smarts on videos, help plan events, and even take our show on the road. Oh yeah- we also take orders, answer questions, and resolve issues for customers too! It isn’t enough to just be polite and talk to customers, you must be willing to step in and do whatever it takes wherever it is needed to make things happen. Teamwork is critical and anything less is unacceptable.
General Responsibilities:
Continuously increase value by providing outstanding customer service and sales support to our dealers, consumers, and internal team members.
Specific Responsibilities:
Qualifications:
· Tech Savvy
o Experienced with CRM type systems, Microsoft Office, Outlook and Google sheets
o Website administration and mail chimp experience helpful.
· People Person
o Excellent Oral, written, and in person communication skills. must possess diplomacy and tact.
· Driven and Self-motivated
· Ability to work under pressure with limited resources, completing priorities and deadlines
· Organized and orderly
· Honest. Must keep company information confidential
· Demonstrate problem solving skills, including ability to identify issues and propose solutions
· Able to Lift 50lbs consistently for events and shows
Skills and Experience Preferred:
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include the ability to be able to view a computer screen.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is typically low.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Full Time
Logistics Services
$33k-42k (estimate)
04/14/2024
08/10/2024
jacksonkayak.com
ARSENAL, UT
50 - 100
2003
PAULA CALLIGARO
<$5M
Logistics Services
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Products and Services, Microsoft Office, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.