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KFC is Hiring a Customer Service Near Torrance, CA
Job Description
JOB ACCOUNTABILITIES:
- Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude.
- Take guests orders and assemble them.
- Immediately attend to any guest service problem or complaint and notify manager as needed.
- Accept payment from customers, make change as necessary, and issue a receipt.
- Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift.
- Resolving guest complaints and addressing any questions or comments that guests may have.
- Ensure that all product holding times are strictly observed.
- Maintain clean and safe work area.
- Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms.
- Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea.
- Operate registers and credit card machines.
- Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager.
- Able to work flexible schedule; days, nights, weekends and holidays.
- Perform any other duties as assigned by the Manager in charge of the shift.
- Outstanding customer relation skills and ability to ensure a guest priority culture
- Effective communication, good organization skills
- Accuracy and honesty of handling revenues and aspects of the revenue control system
- Good math skills
- Good analytical skills
- Ability to act on and solve minor problems as they arise
- Ability to multi-task and work under pressure
Job Summary
Full Time
$35k-45k (estimate)
04/17/2024
04/30/2024
kfc.com
VISALIA, CA
15,000 - 50,000
1952
Product/Brand/Service
$500M - $1B
Restaurants & Catering Services
Related Companies
About KFC
KFC is a Kentucky-based fast food restaurant chain that serves fried chicken, sandwiches, desserts, drinks, sauces, and related items across the globe.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
