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Careers with MedExpress. At MedExpress, part of the Optum family of businesses, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations.
Our neighborhood medical centers are open every day from 8 : 00 a.m. 8 : 00 p.m. with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important.
Join us and start doing your life’s best work.(sm) As a Front Office Assistant, you will be responsible for greeting patients and providing support to medical staff.
This role is based in one of our MedExpress urgent care centers. If you’re a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we’d love for you to join our team! Our teams utilize a collaborative working model to build connections across our centers and communities.
The primary center for this position is Wilmington, DE, though you may also operate in other local work sites on an as needed basis.
Location : CONCORD PIKE WILMINGTON, DE Status : Part-Time Schedule : x 12-hour shift (8 : 00 a.m. 8 : 00 p.m.) per week.
Hours may include rotating weekends / holidays and may vary with patient volume and business need. Specialty : MedExpress Urgent Care Primary Responsibilities for our Front Office Assistants include : Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation Collect all insurance information, verify patient demographics, process payments, and complete phone sheets Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work / school excuses In addition, you may receive : Hourly rate incentives (Flex Pay, Standby Pay) Paid Time Off which you start to accrue with your first pay period Career development and training for other roles you may be interested in Medical Plan options, Dental, Vision, Life & AD&D Insurance (k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications : High School Diploma / GED (or higher) 1 years of customer service OR medical office experience Basic level of proficiency with computer software including the ability to learn electronic medical records Preferred Qualifications : Understanding of occupational medicine and / or urgent care Experience collecting health insurance information and / or processing patient payments Experience with patient registration 6 months of experience navigating computer systems, tools, and technologies such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
Last updated : 2024-05-10
Full Time
Business Services
$42k-51k (estimate)
05/11/2024
08/08/2024
rallygroup.com
KIRKLAND, WA
50 - 100
1990
LISA CLARKE
$5M - $10M
Business Services
The following is the career advancement route for Front office assistant positions, which can be used as a reference in future career path planning. As a Front office assistant, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front office assistant. You can explore the career advancement for a Front office assistant below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Assistant job description and responsibilities
Front Office Assistants are responsible for providing clerical and administrative support to the office staff for efficient and smooth operations of the office operations.
03/09/2022: Medford, OR
In a medical organization, a front office assistant can be vital for connecting patients with the correct health care professional they are seeking, and processing the necessary paperwork that accompanies each visit.
02/21/2022: Las Vegas, NV
Front office assistants ensure administrative efficiency at reception areas.
01/11/2022: Corpus Christi, TX
Front Office Assistants work collaboratively to perform office and clerical tasks such as data collection, office communication, and others alike.
02/06/2022: Florence, SC
Front office assistant performs front desk duties and provide administrative support to the various departments.
02/05/2022: Vineland, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Assistant jobs
Practice navigating computer systems, tools, and technologies – such as Microsoft Office, point of sale (POS), or even management and billing systems.
01/22/2022: Asheville, NC
Do your outmost best to operate the front office properly, efficiently and with profitability.
03/07/2022: Fort Collins, CO
Familiarize and practice yourself with general office functions – typing, filing, and reception.
12/27/2021: Billings, MT
Maintain a friendly, proficient, and positive work environment for everyone.
03/06/2022: Eugene, OR
Self control and calmness are necessary for handling a busy and demanding office environment.
12/17/2021: New Britain, CT
Step 3: View the best colleges and universities for Front Office Assistant.