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ASM Global is Hiring a Concessions Worker Near Shreveport, LA
DEPARTMENT: Food & Beverage
REPORTS TO: Banquet Captain & Food & Beverage Supervisor
FLSA STATUS: Non-Exempt - Part Time Hourly
Summary
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Concession Worker at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Director of Food & Beverage and the Food & Beverage Manager, the Part Time Concessions Worker's primary responsibilities include the following functions in accordance with ASM policies.
Essential Duties and Responsibilities
- Provide total guest satisfaction through skilled and capable service in accordance with Shreveport Convention Center/ Municipal Auditorium standards.
- Greets Guest and visitors.
- Uses suggestive selling techniques
- Interacting with guest, providing fast and friendly service based on the service standard of no more than 60 seconds
- Collects money and serves concessions items.
- Interacting with customers, taking orders and serving snacks and drinks.
- Prepares food (such items as popcorn, hotdogs, nachos, pretzels, sandwiches, light entrees, desserts etc....).
- Using sales system, accepting payment, and calculating change accurately.
- Responsible for cash balance and inventory balance at the conclusion of the event
- Properly operates cooking, warming, and popcorn equipment.
- Stocks concessions and supplies
- Watches for safety and or security issues (trip hazards, lighting, suspicious persons etc.) and reports to management.
- Inputs using sales system, accepting payment and calculating change accurately.
- Monitor inventory to keep operations flowing smoothly.
- Maintain a professional appearance at all times.
- Maintain a safe, clean, organized and stocked work area following sanitation standards.
- Maintain professional relationship with all coworkers.
- All duties are to be performed in standards and regulations as well as Company policies, practices and procedures.
- Follows direction of Captain and Management at all times.
- Other duties may be assigned.
No Supervisor Responsibilities
Working Conditions
- The working hours are scheduled based on the needs the facility. PART-TIME ON-CALL scheduling .
- There is no guarantee of hours on a weekly basis.
- Must have reliable transportation and be able to report to work as scheduled.
- Maintain a client service-oriented attitude.
- Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays and can work flexible schedules
- NON-SLIP SHOES REQUIRED.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be 18 years of age or older
- Excellent customer service skills
- Must be able to pass a background check to include a credit history report and meet corporate minimum requirements
- Must be able to obtain a ABO Card and LATC Permit
- NON-SLIP SHOES REQUIRED.
- At least one-year experience as a bartender, restaurants (with banquet facilities), convention centers or arenas
- Experience with upscale dining in a restaurant or similar type facility preferred
- High school diploma or GED preferred
- 1-2 years' experience as a bartender in a high-volume restaurant, theatre, or banquet facility preferred
- Good oral communication skills and the ability to read write and communicate effectively in English.
- Ability to read signs and follow simple oral and written instructions
- Ability to communicate with all guests Ability to move, carry, push, and pull heavy bulk food products and containers from remote or separate storage areas. Sometimes this must be done quickly in order to keep shelves stocked.
- Excellent hospitality and customer service skills, service standards, guest relations and etiquette.
- Mature judgment and professionalism in handling all matters
- Able to understand directives and utilize basic mathematical skills
- Be able to hear or lip read adequately.
- Strong verbal and interpersonal skills.
- Accurate cash handling and math skills.
- Ability to operate a cash register & credit card machine
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
- Performing work through repetitive eye/hand coordination
- Frequent bending and kneeling
- Must be able to stand for long periods of time
- Must be able to lift 20 lbs
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
www.shreveportcenter.com
Tracey James
Human Resource Manager
Shreveport Convention Center
400 Caddo St
Shreveport La, 71101
Applicants that need reasonable accommodations to complete the application process may contact 318-841-4243
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Job Summary
Full Time
$21k-27k (estimate)
05/01/2024
05/14/2024
asmglobal.com
NORTH LITTLE ROCK, AR
50 - 100
2013
MICHAEL MARION
<$5M
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About ASM Global
ASM GLOBAL - IMAGINE THE EXPERIENCE We are excited to announce that AEG Facilities and SMG have officially combined to form ASM Global. ASM Global will have a portfolio of more than 300 of the worlds most prestigious convention and exhibition centers, arenas, stadiums and performing arts venues. Imagine an opportunity exponentially greater than each of us alone. We brought together two industry leaders AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in venue management, marketing and other services to create ASM Global. Together, we are establish ...
ing a new benchmark of excellence in managing live experiences, from convention and exhibition centers to world-renowned live entertainment, sports and special-event venues. Combining our expertise to deliver increased value and enhanced capabilities to municipalities, venue and team owners, content creators and event organizers worldwide, all in service of creating amazing experiences and life-long memories. As the worlds most trusted venue manager, we have global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate and thrive.
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The following is the career advancement route for Concessions Worker positions, which can be used as a reference in future career path planning. As a Concessions Worker, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concessions Worker. You can explore the career advancement for a Concessions Worker below and select your interested title to get hiring information.
