Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm.

We are currently seeking a Training Lead for a long-term contract slated to start in early 2024.

The Training Lead will be responsible for leading the development and execution of a complex and comprehensive training program for a Foreign Military Sales (FMS) Air Operations Center (AOC) Program. The Training Lead will establish training goals, develop training material and associated deliverables, support training integration in a Learning Management System (LMS), and provide on-site instruction OCONUS.

Responsibilities:

• Develop Master Training Plan detailing program plan and approach to satisfying training requirements, including, but not limited to course descriptions, method of delivery, required equipment, course duration and schedule, prerequisites, evaluation, training conduct, etc.
• Develop syllabi for training courses based on AOC system components and equipment.
• Develop complex training courses on AOC systems and functionality, consisting of formal classroom training and practical exercises.
• Work with Subject Matter Experts (SMEs), engineers, technical writers, and graphic designer in a lab environment to learn the functionality, operation, maintenance, and administration of each system and system component and develop training material and training presentation material for multiple courses.
• Work with Technical Writers and other SMEs to develop virtual labs for relevant courses.
• Develop checks on learning using an interactive multimedia platform.
• Work with Graphic Designer and Technical Writers to lay out, edit, and tailor content for various audiences/courses.
• Lead the set-up and development of a customized Learning Management System (LMS) environment that will host all training material.
• Working with team of Sr. Training Developers/Instructors, lead delivery of multiple training courses, including System Operator Training, System Maintenance Training, System Administrator Training, Voice Communications System (VCS) Training, Cybersecurity Training, and Train-the-Trainer courses on-site in the Middle East.
• Develop training evaluation forms and evaluate the effectiveness of trainings through student evaluation forms, checks on learning, and other customer feedback.
• Track and record student participation and provide training reports as required.
• Provide direction and leadership to the other Sr. Training Developer/Instructors in the development and execution of the training program.
• Manage the training budget and schedule.
• Participate in program meetings with the customer/end-customer as required.
• Perform other duties as assigned.

Requirements:

• Active Secret Security clearance.
• Bachelor's degree in Training, Adult Education, Business, Computer Science, or related discipline.
• Minimum eight (8) years of experience working as a Training Lead/Developer for large-scale DoD/Military programs.
• Proven experience with Command and Control (C2) systems for the US Air Force.
• Experience with C4I systems, including Audio Visual, Access Control / Intrusion Detection (ACS/IDS), Voice Communications, Link 16, Ground Based Air Defense (GBAD), etc.
• Experience with Secure Computing Environments and Virtual Desktop Infrastructure.
• Experience with Cybersecurity, IT, and Networking.
• In-theater work experience required. Experience working in the Middle East strongly preferred.
• Advanced knowledge of MS Office, including MS Word, PowerPoint, and Excel, including creating templates, setting styles, using formulas and macros.
• Knowledge of Adobe Creative Suite programs, including InDesign, Illustrator, and Acrobat Pro.
• Experience developing content for non-native English speakers.
• Minimum five (5) years of experience developing training material according to ADDIE Instructional Design Model.
• Proven experience with DoD instructional design.
• Experience generating and incorporating content into a Learning Management System (LMS).
• Experience developing checks on learning in an interactive multimedia environment.
• Experience creating virtual labs preferred.
• Willing and able to travel up to 40%, including three consecutive months in Oneida, NY for training development in a lab environment, and three to four consecutive months in the Middle East for training execution.
• Experience working in a classroom setting with up to 30 students.
• Must be able to maintain a professional demeanor at all times.
• Must be flexible and able to adjust to student needs and environmental factors during training execution.
• Demonstrated commitment to cultural sensitivity and working in a diverse environment.
• Excellent attention to detail and organizational skills.
• Excellent time management and multitasking skills. Ability to work well under pressure and with tight deadlines.
• Self-starter with strong critical thinking skills.
• Willing to work outside of normal business hours if necessary to meet deliverable deadlines.
• Comfortable working with others at all levels of the organization.
• Able to collaborate effectively with technical and non-technical teams to gather input from multiple stakeholders.
• Exceptional ability to translate complex topics into clear, concise, and compelling content.
• Strong writing, editing, and proofreading skills.
• Strong leadership, interpersonal, technical, and analytical skills.
• Exceptional presentation skills.

Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

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