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Patient Service Representative (PSR)
Apply
$57k-71k (estimate)
Full Time 7 Days Ago
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Axia Women's Health is Hiring a Patient Service Representative (PSR) Near Wayne, PA

Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, more connected, and more progressive women's healthcare community. Comprised of nearly 400 providers and 150 care center locations across five states, Axia Women's Health is leading the way in women's health by offering a full spectrum of exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services. Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As our impressive growth continues across the MidAtlantic, we are currently recruiting a Patient Service Representative (PSR) to help us continue the tradition of providing quality OB/GYN care to patients at Main Line OB/GYN . The practice has 4 offices in Strafford, Paoli, Exton and Collegeville.
The PSRwill be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
  • Promptly and professionally answers telephone calls (as well as retrieve messages that are received viaanswering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
  • Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients; collect and record copays as required.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
  • Maintain confidentiality regarding all patients.
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
  • Provide support at other care centers as needed in Strafford, Paoli, Exton and Collegeville.
  • Other duties as assigned.
Qualified candidates can:
  • Adapt to changing priorities and business needs
  • Beflexible and not easily flustered
  • Givegreat customer service
  • Work in a fast-paced, innovative environment
  • Focus on what is best for the team over the individual
  • Work 40 hours per week
Full Time Benefits Summary:
  • Full time benefit-eligibility beginning the first of the month after hire
  • Immediate 401(k) matching contribution with no vesting period
  • Generous PTO offering with additional time off for volunteering
  • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
  • Access to Axia providers at little to no cost through Axia's medical insurance
  • Axia-paid life insurance, short term and long term disability
  • Free counseling for colleagues and family members, including parents and parents-in-law
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!
Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

SALARY

$57k-71k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

05/20/2024

WEBSITE

axiawh.com

HEADQUARTERS

NEWTOWN SQUARE, PA

SIZE

200 - 500

FOUNDED

2017

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About Axia Women's Health

Axia Womens Health is leading the way in improving womens health. At the heart of achieving this is a caring, connected, and progressive community of more than 400 providers and 150 womens health centers across New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. Our fast-growing community spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, laboratories, urogynecology, and fertility centers. Together, we put women first by delivering the personalized care they need to lead healthier, happier lives. Axia Womens Health is headquartered in Voorhees, NJ, and Oaks, PA. To ... learn more, visit www.axiawh.com More
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The following is the career advancement route for Patient Service Representative (PSR) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (PSR), it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (PSR). You can explore the career advancement for a Patient Service Representative (PSR) below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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