Description

POSITION TITLE: Healthcare Program Manager

REPORTS TO: Director of Health and Nutrition

DEPARTMENT: Programs

STATUS: Exempt

LOCATION: Mostly On-Site

SALARY RANGE: $42,000 - $57,000

COMPANY OVERVIEW

Focused on uplifting our neighbors toward long-term sustainability, Feeding Tampa Bay nourishes human potential by providing access to food and then leveraging that access to connect those we serve with empowering resources. With a commitment to end hunger in our region by 2025, our work is driven by the desire to create health and capability in every family, child and senior we serve.

At Feeding Tampa Bay, we are on a united path to transform our community. We thoughtfully drive change while embracing and celebrating our collective impact, as well as the impact of each individual. Through our Grow Code we strive to honor all, conquer together, be imaginist, speak with truth, and stay rooted in the mission of Feeding Tampa Bay.

SUMMARY

The Manager responsible for Healthcare Partnerships will manage, plan, implement, evaluate and expand all Feeding Tampa Bay programs with healthcare providers in the community, including but not limited to: food pharmacies, food “prescription” programs, medical pantries, programming in the FTB onsite health education center, and hospital food-insecurity mitigation programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design and implement programs that support the organization's mission, vision, and goals in the healthcare partnerships space. Routinely monitor program operations for quality, efficiency, and effectiveness.
• Build and cultivate strong relationships with healthcare partners to design, implement and grow food programs in the healthcare space, primarily within the BayCare program portfolio.
• Responsible for establishing and executing data collection and evaluation parameters in conjunction with community partners with a focus on processes to measure desired and actual program outcomes. 
• Collection, evaluation, and reporting program data internally as well as to partners and funders.
• Provides consistent first point of contact and troubleshooting with healthcare partners and their collaborating team members.
• Responsible for site visits to all existing programs and new healthcare partner program sites to ensure adherence to appropriate policy, monitoring, reporting, and quality assurance measures across all programs managed. 
• Provides training to program partners and volunteers to ensure program compliance is met.
• Travels throughout the food bank’s service area to promote healthcare partnerships and other FTB programs.
• Participates as needed in food distributions (various formats).
• Cross-trains on all food programs (AMP, SFSP, GOTG, School Pantries, Workforce Development).
• Provides backup support, as needed, for other programs and programs department staff.
• Other duties and responsibilities as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree and/or 5-7 years’ experience in non-profit, healthcare, or human services, with proficiency in program and project development, implementation, management, and evaluation.
• Extensive experience in developing and managing programs within the non-profit sector.
• In-depth knowledge of community dynamics, program systems, program evaluation, and management, with demonstrated expertise in data collection and analysis.
• Exceptional customer service skills, including building and nurturing relationships, and fostering collaboration.
• Proficient in both oral and written communication, with a track record of effective communication across diverse stakeholders.
• Strong problem-solving abilities and adept time management skills.
• Ability to manage multiple tasks concurrently to meet deadlines.
• Keen attention to detail, ensuring accuracy and precision in all tasks.
• Flexibility to attend evening and weekend meetings and willingness to travel as needed.
• Outstanding interpersonal skills, capable of thriving in a diverse environment, and adept at creative and strategic thinking.
• Comfortable and experienced in utilizing G-suite and Microsoft Office
• Team player committed to supporting Feeding Tampa Bay’s mission and objectives.
• Possess a valid Driver’s License 
• Have a clean driving record.