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The Woodlands Hospital a primary and secondary care hospital serving North Harris and Montgomery counties. Clinical services include cardiovascular services diagnostic imaging womens services (digital mammography and bone density studies) neurosciences pediatric care (Newborn and Level II nurseries) and surgery pathology and pulmonary services and sleep disorders. Clinical affiliations include The University of Texas MD Anderson Cancer Centers Radiation Treatment Center and Texas Childrens Hospital.
Responsibilities:Provides call?processing services in the Health System?wide, centralized call processing operation serving Health System personnel, private practice physicians, residents, patients, and the public. Assists customers in obtaining information and services. Provides emergency and disaster alerting. Monitors equipment and Performs routine maintenance and trouble shooting tasks. Assists with clerical tasks as assigned.
ESSENTIAL KEY JOB RESPONSIBILITIES 1. Assist customers in obtaining information, and services.
2. Work with all levels of personnel and physicians to utilize effective customer service skills to provide assistance and handle problem situations.
3. Demonstrates skills and ability to operate department equipment, and Performs operational tasks including Pager exchanges.
4. Demonstrates skills and ability to process diverse requests for information including incoming and outgoing calls, as well as emergency/disaster alerting.
5. Demonstrates skills and ability to activate Health System and Departmental emergency plans including fire safety, medical emergency (code blue), and disaster and hurricane weather, as required.
6. Demonstrates skills and ability to operate emergency communications equipment including telephone and paging notification systems.
7. Demonstrates skills and ability to document technical and operational problems.
8. Provide accurate documentation of work performed; provide timely and accurate information and reports to co?workers and management levels, summarizing problems and solutions.
9. Accurately and effectively plan, organize, and control assigned tasks and responsibilities, leading to high productivity, quality, and responsiveness. Demonstrates effective organizational skills to ensure that the workload is processed in a timely manner.
10. Assist the Senior Telecommunications Representative, and/or Manager in maintaining and updating department databases, including the Health System Directory, for call processing and paging, as well as locator information for physicians, employees, patients, and on?call personnel.
11. Maintain an orderly work area, ensuring that equipment, supplies, parts, etc. are stored in cabinets, closets, or other designated areas.
12. Develop and maintain knowledge and understanding of information technology, including operating systems, telecommunications, and networking.
Qualifications:Education and Experience Required:
Minimum Knowledge, Skills and Abilities:
Disclosure Statement:
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Full Time
$41k-52k (estimate)
05/07/2024
05/20/2024
commonspirit.org
CHICAGO, IL
>50,000
2019
NGO/NPO/NFP/Organization/Association
LLOYD DEAN
$5B - $10B
Hospital
CommonSpirit is a Catholic hospital chain that operates 142 hospitals in the West, Southwest & Midwest that provides inpatient and outpatient healthcare services for patients.
The following is the career advancement route for Communications Operator positions, which can be used as a reference in future career path planning. As a Communications Operator, it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Communications Operator. You can explore the career advancement for a Communications Operator below and select your interested title to get hiring information.
If you are interested in becoming a Communications Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Communications Operator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Communications Operator job description and responsibilities
Transmit and receive radio messages by use of morse code, voice and radio teletype.
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Quickly and effectively respond to service calls and emergencies.
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Emergency dispatchers that monitor emergency communications systems.
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Receives and transmits routine and emergency telephone and radio traffic, dispatches and coordinates police.
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Answer calls for service, log incidents and dispatch field units to emergencies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Communications Operator jobs
Work tactfully with the general public.
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Typically a high school diploma or GED certificate will suffice.
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