7 Jobs
QuantumBricks is Hiring a System Support Technician Near Atlanta, GA
- Serve as high level approver for specialized ServiceNow requests
- Confirm requests meet approval criteria and asset management requirements
- Inform submitters of proper requests required for desired services
- Work closely with NTT Service Technicians and Business Application & Technology staff to
- Provide some guidance for resubmitting ServiceNow requests correctly
- Review and update ServiceNow CMDB and DHS Asset Management inventories
- Promote asset management concepts and best practices
- Help facilitate Division office supply orders using state purchasing processes and procedures
- Address and escalate ServiceNow issues affecting daily operations
- Promote asset management concepts and best practices engaging user participation
- Update DHS Asset Management and ServiceNow inventories
- Pursue offboarded user hardware and wireless equipment returns
- Help track large scale technology product deliveries for Special Projects
- Work closely with internal and external clients to ensure overall success of Unit operations
- Identify hardware trends and report inventory discrepancies
- Maintain daily inventory summaries and weekly reports in MS Teams
- Provide status updates to Unit Manager
ServiceNow experience
hardware asset management knowledge
Interested candidate reach me out to - nanmozhi@quantumbricks.io
Job Summary
Full Time
$57k-90k (estimate)
05/20/2024
06/05/2024
quantumbricks.io
Newark, DE
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The following is the career advancement route for System Support Technician positions, which can be used as a reference in future career path planning. As a System Support Technician, it can be promoted into senior positions as an Enterprise Infrastructure Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System Support Technician. You can explore the career advancement for a System Support Technician below and select your interested title to get hiring information.
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