CAREER DESCRIPTION

Data Entry Technician

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective June 28, 2024 - 4.25% increase

Effective June 27, 2025 - 4.00% increase

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Qualified candidates are encouraged to apply immediately as this recruitment may close at any time without notice.

This recruitment is being held to establish an open eligible list to fill current and future Data Entry Technician vacancies until the next recruitment. The current vacancies are within the Social Services Agency and the Probation Department. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange.

COUNTY OF ORANGE

The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation.

SOCIAL SERVICES AGENCY

The County of Orange Social Services Agency (SSA) operates under the policy direction of the Orange County Board of Supervisors and the California Departments of Social Services and Health Care Services. Employing over 4,000 dedicated and hardworking staff, SSA plans, implements, and operates Federal, State and County social services programs that protect children and adults from abuse or neglect; enable the frail and disabled to remain in their homes rather than being institutionalized; move eligible families from dependency to self-sufficiency; and provide benefits for eligible recipients. Funding for programs comes from State, Federal, and County sources. SSA is comprised of the following four (4) divisions: Assistance Programs (AP); Children & Family Services (CFS); Family Self-Sufficiency & Adult Services (FSS-AS); and Administrative Services.

SSA positions will be assigned to work at any Orange County location including Aliso Viejo, Anaheim, Cypress, Garden Grove, Laguna Hills, Orange, and Santa Ana.

PROBATION DEPARTMENT

The County of Orange, Probation assists the criminal system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a new and dynamic executive team with an organizational structure comprised of four bureaus - Adult Operations, Juvenile Operations, Juvenile Facilities, and Operations Support - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles, and assisting victims.

In addition, the other Data Entry Technician (DET) opportunities with other Agencies Countywide will perform duties depending on the areas of assignment.

THE OPPORTUNITY

The County of Orange has exciting job opportunities for motivated, driven and detail oriented Data Entry Technicians. In this key role, the incumbent will demonstrate usage of proper spelling and grammar to correctly enter data into computerized systems; type accurately and quickly; produce a variety of complex materials requiring the utilization of advanced keyboarding and correction skills.

Examples of the position duties will include but are not limited to:

* As a primary responsibility, uses a keyboard or data entry terminal to enter alpha and numeric data

* Reviews documents for completeness, accuracy, and consistency in accordance with policies and procedures prior to entry

* Extracts data from documents and coding for entry

* Batches and routes documents

* Generates reports, charts, and graphs

* Operates peripheral equipment such as scanners, printers, modems, and disk drives

* Maintains statistics using spreadsheets

* In addition to the primary assignment, may perform some general office duties including compiling information, calculating data, keeping records, maintaining files, answering phones, and assisting the public

MINIMUM QUALIFICATIONS

Click here for a description of the minimum qualifications for Data Entry Technician.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

The ideal candidate will possess the knowledge, skills, and abilities demonstrating the following competencies:

Technical Skills and Knowledge

* Thorough knowledge of the principles of writing and grammar, including proper report and correspondence format, correct spelling and proper word usage, punctuation, and sentence structure

* Ability to key data at a rate acceptable for position requirements (Keyboard at a corrected rate of 5,000 keystrokes per hour with a minimum rate of 85% accuracy)

* Understands the procedures and regulations governing the area of assignment, and the terminology and documents used, and applies that knowledge to the operations of the office

* Review's discrepancies in data received, requests clarification or advises supervisor on issues related to data, and performs data verification routines in accordance with procedures

* Pays strong attention to details and accuracy

* Evaluates and selects the most appropriate option based on the criteria for assignment

* Proficiency in MS Office Windows, including Microsoft Word, Excel, and Outlook

Planning and Organization

* Develops and maintains effective time management system to manage multiple projects with multiple timeframes

* Plans and prioritizes assignments and meets various deadlines

Interpersonal Skills/ Communication Skills

* Interacts in a professional and courteous manner

* Establishes and maintains cooperative working relationships with the public and others

* Works well under pressure with some interruptions

* Works well in a team/group setting

* Communicates efficiently and effectively with supervisors, co-workers, and external customers

SPECIAL QUALIFICATIONS

Social Services Agency

Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references, and education verification (i.e., degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

Probation Department

Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS

Physical Characteristics: Vision sufficient to read standard text, fine print and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks; ability to sit for prolonged period of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and mouse as well as use other office equipment such as a stapler, telephone and photocopy machine.

Mental Conditions: Possess the ability to independently reason in order to reach logical conclusions and decisions; possess the ability to remain calm and appropriately focused in a variety of interpersonal situations.

Environmental Conditions: Ability to work with changing priorities, deadlines and multiple assignments concurrently, within an office environment, while maintaining focus despite workplace distractions.

RECRUITMENT PROCESS

Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step.

Online Assessment (Weighted 100%): Candidates will be invited to participate in an online assessment covering job related items. The candidates with the most competitive scores will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Eligible List

Once all the assessments have been completed, HRS will establish an Eligible List of candidates. Candidates placed on this list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19 related recommendations.

Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

EMAIL NOTIFICATION:

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com". If your email address should change, please update your profile at www.governmentjobs.com.

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Jamiee Lang at (714) 245-6227 or Jamiee.lang@ssa.ocgov.com.

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.