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Atlantic Federal Credit Union is Hiring a Contact Center Representative II Near Brunswick, ME
Description
Are you the Representative we're searching for? Someone who is committed to making a difference in our members’ lives. At Atlantic, we're convinced that extraordinary people are the heartbeat of the communities we cherish. If you're someone who thrives on phone conversations and navigates texting or email with ease, then this message is for you.
Every single day, through a variety of communication methods, this role is all about providing our members with information, advice, and solutions that make a difference.
Welcome to the central hub of Atlantic FCU—where all incoming calls and chats find their answer. As a Contact Center Representative II, you're not just answering questions; you're an expert in our products and services, utilizing your prior experience within the financial industry to enhance the department and members as a subject matter expert. Whether it's managing transactions, responding to balance inquiries, maintaining debit cards, recommending our products and services, or adeptly resolving account issues, you do it with a blend of friendliness, speed, and impeccable accuracy.
Ready to create exceptional member experiences? Join us. Let's make a difference together!
Atlantic is proud to be an Equal Opportunity Employer
Requirements
- It is our preference that you have at least one year of similar or related experience.
- Prior experience within financial institutions (Banks/Credit Unions).
- Excellent verbal and writing skills required.
- Proficiency in computer software and online platforms is essential. Navigating complex member inquiries and working autonomously are crucial for success. Genuine interest and understanding of our products and services, along with a commitment to daily use, ensure member satisfaction. Each day is an opportunity to make a positive impact and help our members. Note that occasional Saturday commitments may be required.
Job Summary
Full Time
Banking
$35k-46k (estimate)
05/04/2024
07/03/2024
atlfedcu.com
KENILWORTH, NJ
50 - 100
1935
ANTHONY MERO
$5M - $10M
Banking
Related Companies
About Atlantic Federal Credit Union
Atlantic FCU was founded in 1935 by a group of AT&T Western Electric employees in Kearny, N.J. They were dedicated to building a not-for-profit financial cooperative to meet their savings and borrowing needs -- an especially formidable task in that depression era. Over the years, we've grown from a one company credit union to one of the larger credit unions in New Jersey. The cooperative spirit among our founders that marked our early beginnings continues today. We take pride in providing outstanding financial services to our members at the lowest possible cost.
The job skills required for Contact Center Representative II include Products and Services, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact Center Representative II positions, which can be used as a reference in future career path planning. As a Contact Center Representative II, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative II. You can explore the career advancement for a Contact Center Representative II below and select your interested title to get hiring information.
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