Open for USC/GC as per client preference

Job Title: Sr Technical Program Manager

Location: O'Fallon, MO (Hybrid)

Duration: 6 Months

Position Type: Contract on W2

Job Summary:

We are looking for a Senior Technical Program Manager to support our Merchant Loyalty program, driving execution of initiatives in support of business and technology objectives.

You will conceptualize, rationalize, and drive execution of features to deliver engineering work across the portfolio in our scrum execution model.

You will contribute to the strategies, design choices, and infrastructure necessary to build comprehensive and achievable execution plans to deliver high-profile new features and capabilities for our customers.

Management and execution against delivery plans and commitments.

Operates in an Agile/Scrum environment, working across delivery squads, release roadmaps, associated OKRs, and collaboration with members of the product team.

Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations.

Recognizes complexity and creates predictable delivery paths for large and/or complex efforts.

Measurably improves, streamlines, and/or eliminates excess processes.

Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan.

Conducts meaningful retrospectives; processes and recommends actions for the team to take, along with communicating pain points outside the team’s control to leadership.

Clearly articulate scope, timelines, dependencies, owners, and actions.

Report progress to teams and senior leadership in regular cadence.

Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time.

Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with.

All about you:

Demonstrated ability to operate with independence and autonomy.

Prior experience defining and building technical products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies.

Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project.

Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks.

Proven track record of data driven decision-making and applying continuous improvement methodologies across teams.

Enjoys diving deep to understand platforms' capabilities and underlying technologies.

Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus.

Experience operating in an agile delivery model, including but not limited to sprints, releases, managing dependencies, roadmaps, and backlog prioritization.