1 Roami Job
Roami is Hiring a Guest Service Agent (PT) Near Miami, FL
Additionally, you can expect to do the following during your scheduled shifts:
- Greet guests and visitors warmly and make them feel welcomed and attended.
- Review daily arrivals and prepare for guest arrival.
- Park and Retrieve guest vehicles (ability to operate manual & automatic transmissions).
- Anticipate guests' needs to accommodate them and provide exceptional guest service.
- Perform all guest arrival tasks.
- Monitor and engage with guests in the lobby/bar area, ensuring safety & security.
- Offer restaurant and activity recommendations.
- Assist guests in arranging transportation, tours, etc.
- Act as liaison between guests and any department necessary, including Housekeeping, Maintenance, etc.
- Maintain inventory of valet/guest service supplies and order new stock as needed.
- Comply with attendance rules and be available to work regularly.
- Perform any other job-related duties as assigned.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to "pitch in" and help co-workers with their job duties and be a team player. They assist in other departments if needed.
- Ability to stand, walk, sit, and continuously perform essential job functions for the duration of shift with or without reasonable accommodation.
- Hearing and visual ability to observe and detect signs of emergencies with or without reasonable accommodation.
- Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, the public, etc.
- A minimum of 1-year Valet experience is required.
- Ability to operate manual & automatic vehicles.
- Ideal candidates with a valid driver's license and clean motor vehicle record (a current MVR will need to be provided).
- Work experience in hospitality, customer service, or property management preferred.
- Flexible schedule availability is required.
- Organized, hardworking, ownership mentality, and detail-oriented.
- Understanding of how travel planning websites operate, like Booking.com, AirBnb, Trip Advisor, etc.
- High energy, bubbly personality, and customer service attitude.
- Local restaurant and "things to do" knowledge of the city.
- Must have a service-oriented mindset and be capable of making every guest feel valued.
- An ability to interact professionally and responsibly with guests, management, and vendors.
- A self-starter with a positive attitude, who has the ability to work effectively both in a team environment as well as independently.
- Unintimidated by using mobile apps while in the field for team collaboration and communication (experience with Slack, Google Suite).
- Flexible schedule and is open to working evenings, weekends, and holidays.
- Affordable Health Benefits.
- Mental Health Day
- Paid Sick and Vacation Time.
- Fitness Reimbursement Program
- 401(k) with 3% match
- Online Language Classes
- Quarterly Education CRedit
- Team Member referral bonus program.
Job Summary
Part Time
$27k-36k (estimate)
04/27/2023
06/11/2024
The job skills required for Guest Service Agent (PT) include Customer Service, Guest Service, Housekeeping, Transportation, Futures, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent (PT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent (PT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent (PT) positions, which can be used as a reference in future career path planning. As a Guest Service Agent (PT), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent (PT). You can explore the career advancement for a Guest Service Agent (PT) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
Similar Jobs
Popular Articles
