Key Responsibilities: 

• 60% - Pool Deck Supervision
  • Ensure and manage staff provides a high-quality swim experience
  • Oversee all Swim America level programming in the club
  • Provide leadership & coaching to staff and swim participants when applicable 
  • Advance swim lesson participants to the next level when necessary
  • Oversee, as well as maintain, a safe and clean pool deck
• 40% - Administrative 
  • Create, maintain & oversee the swim schedule and ensure all swim lessons are staffed
  • Maintain current swim roster to be reported monthly to the Swim Director
  • Enroll all new online registrations into swim lessons, guiding them through the online bookings process
  • Establish correspondence with all swim families as their point person for swim lessons
  • Manage and organize Trello cards on the club list

Personal Profile:

• Confident, results-oriented professional with a positive outlook and a commitment to quality
• Ability to organize and plan, with good attention to detail
• Reliable, punctual, and eager to accept responsibility
• Able and willing to work a wide variety of hours when present in the club is needed (specifically during peak times)
• Maintain current certifications and be a lifelong learner
• Make decisions that are fair and consistent, but not necessarily popular
• Critically assess their own performance as well as those under their supervision
• Mature, credible, and comfortable working with upper management in a clear and straightforward manner
• Set an example of excellence for staff to follow in conduct, work habits, and treatment of others
• Demonstrate self-confidence, able to be firm without being threatening

Personal Skills: 

• Capable of demonstrating the value of swim lessons 
• Excels at leading any level of swim lessons
• Able to teach others with the attitude of a humble servant
• Able and eager to learn new skills and/or technology that can improve our operation
• Able to understand and perform basic mathematical calculations related to department performance measures
• Able to communicate effectively and professionally in writing
• Experience and a solid base of knowledge of the swim industry
• Demonstrate an aptitude for basic computer skills and the ability to use common and/or club-specific software
• Possess leadership skills to cast a vision for staff and build a high-performance team
• Show good judgment, understanding what is primary and what is secondary

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