Customer Service Representative:

Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.

We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have 41 locations in 17 states and have been in business for over 25 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

We offer:

· Health, dental, vision, life insurance, STD/LTD, 401K with company matching

· Paid vacation

· Uniforms

· Pet supply and service discounts and more!

Responsibilities:

• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general

questions

• Answering and handling calls in a professional manner

• Maintaining cleanliness

• Maintaining cleanliness

• Scheduling

• File maintenance

• Data entry

Requirements:

:• Able to work evenings, weekends, and holidays

• 1 year customer service experience preferred

• Computer skills

• Timekeeping

• Excellent organizational skills

• Able to utilize multi-line phone

• Strong communication skills

• Able to lift 40 lbs

• Able to stand for up to 8 hours a day

• Able to handle dogs on leashes

• Display professional manner at all times

Job Type: Part-time

Pay: $9.00 - $11.00 per hour

Expected hours: No more than 30 per week

Experience level:

• 1 year

Shift:

• Day shift

Work setting:

• In-person

Work Location: In person