Description

Job description

Join Our Energetic Inside Sales Team at Expo Home Improvement!

Are you a skilled communicator with a knack for building rapport over the phone? Do you have a passion for providing outstanding customer service while driving sales results? If so, Expo Home Improvement's rapidly growing our Inside Sales team in Dallas, TX, and we'd love to hear from you. Check us out before you apply: https://vimeo.com/user62068264/joinexpohome2

About Us:

Since 2006, Expo Home Improvement has served over 24,000 Texan families through our daily passion to Improve Homes and Transform Lives. Expo Home Improvement is a dynamic company on the cutting edge of home improvement services. We're seeking enthusiastic individuals to join our Inside Sales Team. In this role, you'll be a vital part of our success by connecting with potential customers who are excited about our in-home consultation services and setting them up for an in home consultation.

Responsibilities:

· Schedule complimentary in-home consultations between prospective clients and our Sales Representatives.

· Engage with potential customers through outbound calls, delivering our message with confidence and enthusiasm.

· Handle inbound calls, providing exceptional service and addressing inquiries effectively.

· Achieve daily, weekly, and monthly Key Performance Indicators (KPIs) to contribute to team success.

· Utilize provided scripts to guide conversations and ensure consistent messaging.

· Recognize trends in customer calls, sharing insights with the management team for continuous improvement.

· Explore cross-marketing opportunities to maximize customer engagement.

Requirements

Requirements and Skills:

· Essential computer skills are a prerequisite.

· Flourish in a fast-paced, collaborative environment that thrives on teamwork.

· Excel at building quick rapport, establishing a connection that resonates with potential customers.

· Provide top-tier customer service with a persuasive sales approach.

· Exhibit enthusiasm, self-motivation, and a strong work ethic.

· Communicate effectively through both written and verbal channels.

· Showcase your ability to interact skillfully and empathetically.

· Demonstrate exceptional conversational and soft skills.

· Confidently handle objections and rejections, turning them into opportunities.

· Previous call center or customer service experience (1 year preferred).

· High School Diploma or GED equivalency is required.

What We Offer:

· Competitive compensation package with performance-based incentives.

· Opportunity to be part of a rapidly growing team in the thriving field of home improvement.

· Ongoing training and support to enhance your skills and career development.

· Collaborative and inclusive work environment that values your contributions.

· Chance to be part of an industry leader that prioritizes customer satisfaction.