You haven't searched anything yet.
THE CHALLENGE…
We are seeking a Customer Success Director to work with new and existing business and enterprise customers to ensure that they are supremely successful with and engaged by Digimarc. You will be responsible for effectively onboarding these accounts, driving adoption in the early stages, providing ongoing support and training, building high customer satisfaction, and identifying growth (upsell) opportunities and risks (to the renewal).
You will work with your accounts actively to help them utilize Digimarc towards their business strategy, as well as acting as the voice of your customers internally at Digimarc. Creative, energetic, and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Digimarc. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in-depth and then communicating those solutions to the users.
\nWHAT YOU WILL DO…
Our Culture:
We are a team of problem-solvers united by our company’s immense potential to help solve complex challenges.
We align to the following Digimarc core values:
Collaborative – Stronger together
We embrace diverse perspectives and harness our collective talent to realize our full potential.
Curious – Listen and look forward
We think differently and seek out opportunities for growth to exceed our stakeholders’ expectations.
Courageous – Innovate with integrity
We challenge each other and do the right thing – even when it’s difficult – to deliver wins for our customers.
Join our team and work in support of a technology platform that can transform how consumer goods are made, bought, sold, and recycled around the globe. Digimarc is committed to the health and safety of our employees and their families. We are dedicated to diversity, professional development, and the success of our employees. For more information, visit us at www.digimarc.com.
Benefits:
·Comprehensive Benefits Including Medical, Dental, Vision, & Retirement Savings Plan
·Restricted Stock Units
·Flexible Paid Time Off & Holidays
·Life Insurance
·Tuition Reimbursement
·Mentorship Opportunities
·Training & Development
·Remote Work
Full Time
IT Outsourcing & Consulting
$75k-96k (estimate)
05/12/2024
07/11/2024
digimarc.com
BEAVERTON, OR
200 - 500
1994
Public
RILEY MCCORMACK
$10M - $50M
IT Outsourcing & Consulting
Digimarc is an Oregon-based SaaS platform that provides digital identity solutions for plastic waste reduction and authenticity protection applications.
The following is the career advancement route for Customer Success Director (Remote, US CST/EST only) positions, which can be used as a reference in future career path planning. As a Customer Success Director (Remote, US CST/EST only), it can be promoted into senior positions as a Head of Customer Success that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Director (Remote, US CST/EST only). You can explore the career advancement for a Customer Success Director (Remote, US CST/EST only) below and select your interested title to get hiring information.