Description

POSITION PURPOSE

The Inside Sales Representative works with the outside sales force to solicit, sell, and develop new dealer accounts and maintain current accounts to achieve sales and revenue goals. Specifically, this position supports the outside sales force by prospecting, managing leads, and scheduling sales appointments.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions/responsibilities listed below. The company will measure an employee’s performance in part on how well he or she fulfills them. The list is not exhaustive; other duties may be assigned. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions/ responsibilities.

Essential Functions

1. Build a prospect list of new dealers to call upon.

2. Assist in the growth of the new-dealer base by making ____ cold calls per day using a prospect list.

3. Each day (or week) schedule ____ appointments with dealers for the outside sales team or just Schedule appointments with dealers for the outside sales team.

4. Manage lead distribution and follow-up.

5. Assist in increasing sales from the existing dealer base by making ____ calls per day as assigned or just Maintain relationships with current dealers by calling and staying up-to-date on their needs and account conditions.

6. Meet weekly and monthly goals for calls made and applications received.

7. Provide administrative support to the outside sales team to increase the volume of signed contracts.

8. Track calls made/received and update dealer information in company records as needed.

9. Answer dealers’ questions about products, prices, and availability.

SECONDARY FUNCTIONS

1. Assist the outside sales team with pool trade shows as needed.

2. Perform other duties as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

1. High school diploma or GED is required; bachelor’s degree preferred.

2. Two to three years of successful inside sales or call center/customer service experience is required.

3. Two to three years of experience in prospecting and qualifying potential customers is required.

4. Valid driver’s license is required.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions/ responsibilities.

1. Ability to communicate very effectively both verbally and in writing.

2. Ability to learn about APC products and gain an understanding of pool cover mechanics.

3. Ability to work in a fast-paced, deadline-oriented environment.

4. Ability to show initiative and put forward ideas to consistently improve the sales experience.

5. Strong negotiation skills with the ability to close business over the phone.

6. Advanced problem-solving abilities.

7. Basic mathematical skills (addition, subtraction, multiplication, division, percentages).

8. Proficiency using computers, including Microsoft Office, database programs, and the Internet.

9. Proficiency using telephones, printers, fax machines, copiers, and scanners.

10. Ability to prioritize, organize, manage time effectively, and multitask.

11. Ability to work as part of a team.

PHYSICAL DEMANDS

The physical demands described here are representative of those that an individual must meet in order to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions.

1. Ability to stand and sit for long periods of time and an ability to move intermittently throughout the workday in an office environment.

2. Ability to hear clearly, to speak, to see and differentiate color, and to use fingers and hands to handle paper and type on a computer.

3. May be required to travel periodically to pool trade shows.

4. May be required to work flexible hours, including evening, weekend, and/or holiday hours.