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Customer Experience Specialist
$55k-70k (estimate)
Full Time | Utilities 4 Weeks Ago
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1-800-GOT-JUNK? is Hiring a Remote Customer Experience Specialist

Great opportunity available for an experienced Customer Service Representative at 1- 800-GOT-JUNK?1-800-GOT-JUNK? is the world’s largest and fastest-growing junk removal company. We service all of Canada, the United States, and Australia.We are looking for an energetic, sales-minded passionate Sales Representative who has the drive to succeed and a willingness to go the extra mile to help us achieve our growth potential.1-800-GOT-JUNK? is dedicated to helping its employees realize and fulfill their potential at work and in life. This opportunity offers a competitive hourly pay of $16/HR.This role will be hybrid, 5 days per weekTime will be split between working on our trucks with our Truck Team Members to learn more about the selling side of the role and also working in the office to learn the Customer Service role.In This Role:You will be a part of a creative and results-oriented team whose focus is to drive excellence in every aspect of our businessThis is a highly collaborative environment where you will have the opportunity to contribute and be heard.You will drive revenue to reach daily goals by pulling future jobs, calling repeat and commercial clients, and welcoming customers to our service Daily Job Duties:Customer Service: You will reach out to our customers to introduce them to our service and to answer any questions they may have. You will drive revenue to reach daily goals by pulling future jobs, calling repeat and commercial clients, and welcoming customers to our service.Truck Job Duties: 
  • Customer Service: Helping our awesome customers and working directly with our recycling and donation resources.
  • Junk Removal: Driving, removal and clean up of junk and debris from client locations indoors and out. Stay in great shape lifting a minimum of 75lbs consistently!
  • Brand Building & Marketing: Delivery of marketing material to targeted focus areas and participation in unique marketing activities to strong brand image across the region.
Qualifications:Sales experience (retail experience accepted)Strong organizational skillsStrong phone presenceExperience with customer service Available to work weekendsHigh School DiplomaFor insurance purposes:-Must be 21 in order to qualify for the Driver position- Valid Drivers License 3 Years- Clean Driving History- Completion of background screening authorization form and MVR (Motor Vehicle Record)Intangibles:Fierce competitor, this is a sales-based position, you need to want to be the best Resolve, this position can be stressful, you need to be strong-willed to push through the tough times.Benefits: 
  • 3% guaranteed on a 401K after a year of employment
  • Healthcare (health/vision/dental) after 60 days of employment

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$55k-70k (estimate)

POST DATE

03/31/2024

EXPIRATION DATE

05/29/2024

WEBSITE

1800gotjunk.com

HEADQUARTERS

MONTREAL, QUEBEC

SIZE

1,000 - 3,000

FOUNDED

1989

CEO

ROBERT DE PELLEGRIN

REVENUE

$5M - $10M

INDUSTRY

Utilities

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The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Specialist job description and responsibilities

Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.

01/31/2022: Killeen, TX

Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.

12/26/2021: Huntsville, AL

Complete prioritisation of customer support requests, providing solutions through online and over the phone support.

01/31/2022: Detroit, MI

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

01/12/2022: Mcallen, TX

Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.

01/27/2022: Parkersburg, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Specialist jobs

Customer experience specialist job description get to make a difference every single time they go to work.

02/02/2022: Salisbury, NC

Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.

12/13/2021: Wichita, KS

Exercise good service and business judgment with end goal of customer satisfaction.

01/12/2022: San Diego, CA

Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.

01/18/2022: Baton Rouge, LA

Must possess excellent customer service attitude/skills.

03/02/2022: Rapid City, SD

Step 3: View the best colleges and universities for Customer Experience Specialist.

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