You will

• Manage and lead a sales organization consisting of 100 LegalZoom full-time sales employees
• Oversee an external partner sales organization of a similar size, ensuring effective collaboration and alignment, achievement of goals/targets, and consistency in customer experience
• Develop and execute strategies to achieve sales targets while maintaining a strong focus on customer experience and satisfaction
• Drive customer-centric sales approaches, emphasizing building long-term relationships rather than transactional sales
• Implement and refine sales compensation incentive plans to motivate and reward the sales team
• Collaborate closely with cross-functional teams, including tech, product, marketing, operations, and customer success to to deliver an improved and cohesive customer experience
• Foster an inclusive culture of continuous improvement, providing coaching and mentorship to enhance sales performance
• Utilize extensive inbound sales experience to drive effective lead generation and conversion strategies
• Monitor market trends and competitive landscape, identifying opportunities for growth and potential risks
• Consistently measure, set targets against, and monitor performance of business and take action to ensure company and team goals are achieved: revenue, cancellations, attach, retention, customer satisfaction

You have

• Minimum of 15 years of experience in sales leadership roles, with a focus on successfully implementing both inbound and outbound sales strategies
• Proven track record of success in sales leadership roles in a tech-forward industry
• Extensive experience managing and leading an internal sales organization, as well as working with third-party outsourced agents
• Strong knowledge and experience in building customer relationships based on trust and long-term value
• Deep expertise in analytics with the ability to analyze sales data and market trends to drive informed decision-making
• Experience in designing and implementing sales compensation incentive plans.
• Background in SMB sales, with a focus on average order value (AOV)
• Familiarity with auto dialers is desirable, but not essential
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Demonstrated ability to prioritize and manage multiple projects and initiatives simultaneously
• Bachelor's degree in business, marketing, or a related field is preferred
• Frequent travel required TX, CA

LegalZoom is a remote-first company and the national range for this role is ($189,000 -300,000). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package.
You will also receive a full range of medical, financial, and other benefits as seen below.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions

Paid Time Off Health Savings Account (HSA)

• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include:

Fertility Mental Health One Medical Wellness reimbursement of up to $250
For onsite roles or roles that require periodic onsite visits, LegalZoom requires all employees to be fully vaccinated for COVID-19 before starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. LegalZoom will require proof of vaccination before a successful applicant’s first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not LegalZoom undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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