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Press-One Customer Care
Wichita, KS | Full Time
$34k-43k (estimate)
7 Months Ago
Customer Service Representative (Full-Time/Seasonal)
$34k-43k (estimate)
Full Time 7 Months Ago
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Press-One Customer Care is Hiring a Remote Customer Service Representative (Full-Time/Seasonal)

We seek individuals to assist us in managing subscription boxes for our customers.
Position Overview:
  • This role involves answering phone calls from the comfort of your own home.
  • In order to be considered for this position, you must have a reliable internet connection, a newer model computer, and a dedicated, quiet workspace where you can train and work without interruptions. 
  • As part of your responsibilities, you will be assisting customers with filing complaints, billing inquiries, and fulfillment issues.
We are looking for applicants who are comfortable working in a high-call volume environment and who are ready to stay busy.
Job Requirements:
  • Required availability includes a start time of 10:00 AM MST, end time of 6:15 PM MST
  • Reliable internet connection (A minimum of 50 Mbps download speed).
  • PC or Laptop with at least Windows 8 or High Sierra IOS. 
  • A dedicated, quiet workspace.
  • Excellent reading/writing skills.
  • Ability to work 32 hours per week, minimum. (Overtime during busy weeks available on a volunteer basis)
  • Cyber Monday & Black Friday weekend Required availability
  • Ability to work at least one weekend day per week
  • Solid PC skills (data entry, systems navigation, basic troubleshooting, etc.)
  • MUST LIVE IN WY or KS
Other information:
  • Seasonal with an opportunity to stay on
  • Monetary Incentives
  • Training will be done remotely via ZOOM. 
  • Training is paid.
  • You will be paid weekly via direct deposit.

Job Summary

JOB TYPE

Full Time

SALARY

$34k-43k (estimate)

POST DATE

10/10/2023

EXPIRATION DATE

06/04/2024

WEBSITE

press-one.com

HEADQUARTERS

FORT COLLINS, CO

SIZE

50 - 100

TYPE

Private

CEO

ANDREW ORR

REVENUE

$10M - $50M

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