Manager - Process Documentation and Training

A nonprofit in Arlington, VA is seeking a Manager of Process Documentation and Training to join their team. Hybrid schedule and fantastic benefits!

Responsibilities:

· Develop and manage operating instructions, SOPs, manuals

· Analyze business processes

· Utilize multiple technical platforms and applications

· Manage internal training needs of the staff

· Implement training programs

· Develop instructions for processes and platforms and use those documents to generate materials for staff training and onboarding of new staff

Requirements:

· Bachelor’s degree required

· Excellent training and teaching skills

· History of designing training plans and SOPs

· Experience with Aptify, Protech, Kentico, Umbraco preferred