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This position is primarily responsible for the daily activities of the front office including patient relations, telephone coverage, appointmentscheduling, registration, and insurance verification.
Core duties and responsibilities include the following. Other duties may be assigned.
Please note that additional responsibilities may be assigned.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION:High school diploma or equivalent
EXPERIENCE:Dental Front Office experience preferred
Knowledge of dental software programs a plus
COMPETENCIES:To perform the job satisfactorily, an individual should demonstrate the following competencies:● Technical Skills – Assesses own strength and weaknesses; pursues training development opportunities; strives to continuously buildknowledge and skills; shares expertise with others● Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments● Interpersonal Skills – Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things● Oral Communications – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well toquestions● Written Communication – Writes clearly and informatively; able to read and interpret written information● Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness● Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment● Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
● Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; respects diversity● Planning/Organizing – Prioritizes and plans work activities; uses time efficiently● Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments● Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality● Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly● Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit thesituation; able to deal with frequent change, delays, or unexpected events● Attendance/Punctuality – Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings andappointments on time● Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments;commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternateplan
Full Time
$26k-35k (estimate)
03/08/2024
03/05/2025
The job skills required for Front Desk include Customer Service, Front Office, Commitment, Planning, Written Communication, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
01/31/2022: Indianapolis, IN
Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
01/25/2022: Winston Salem, NC
Learn the Value of Good Presentation.
02/09/2022: Fresno, CA
Allowing employees to experience the service from the other side (that of the customer).
01/24/2022: Fargo, ND
Always meet the expression and unspoken needs of their visitors.
01/19/2022: Sacramento, CA
They have the ability to continuously learn and grow.
02/03/2022: Mobile, AL
Step 3: View the best colleges and universities for Front Desk.