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Local Hiring Firm is Hiring a Customer service representative Near Worcester, MA
We are currently seeking a highly motivated customer-focused individual to join our team as an Entry Level Business & Customer Service Representative.
This role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers.
If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting opportunity to contribute to our organization's success.
Entry Level Business & Customer Service Representative Responsibilities :
- Identify and develop new business opportunities through customer outreach and prospecting.
- Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact.
- Understand clients' needs, challenges, and goals, and offer tailored solutions to meet their requirements.
- Collaborate with cross-functional teams to ensure seamless delivery of products / services and customer satisfaction.
- Conduct market research and competitor analysis to identify trends and opportunities for business growth.
- Prepare and deliver persuasive presentations and proposals to potential customers and clients.
- Follow up on leads, inquiries, and sales opportunities to convert prospects into customers.
- Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns.
Entry Level Business & Customer Service Representative Requirements :
- Bachelor's degree in Business, Marketing, Communications, or a related field OR proven experience in customer service or sales.
- Excellent communication and interpersonal skills, with the ability to build rapport and influence others.
- Strong problem-solving abilities and a customer-centric mindset.
- Goal-oriented, with a drive to achieve targets and exceed expectations.
- Exceptional organizational and time management skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Flexibility to travel for client meetings and industry events, as required.
Last updated : 2024-05-09
Job Summary
Full Time
$55k-72k (estimate)
05/04/2024
08/06/2024
The job skills required for Customer service representative include Customer Service, Problem Solving, Flexibility, Troubleshooting, Time Management, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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