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SunPlus is looking for a Business Systems Consultant (BA w/help desk & customer service) to work for the State of NJ in Trenton.
**This position is HYBRID, 2 days per week onsite in Trenton, NJ and 3 days remote
**It typically takes the government 2-3 weeks to start interviewing
EXCELLENT written and verbal communication.
Project
This contractor has responsibility for provisioning user access. A BA is needed to handle this via a Help Desk role and also to come up with ways to automate our systems/enhance the provisioning process so that this manual process becomes more efficient.
REQUIRED RESPONSIBILITIES/EXPERIENCE:
The BSC will be responsible for monitoring the help desk, accepting help desk tickets, analyzing requests, and assisting the user with a resolution in a timely manner.
The BSC will be working within a team to instigate process improvements in the provisioning workflow.
The BSC will be expected to work in a fast-paced environment and will be expected to be organized, multitask, take initiative and be customer friendly.
Skills required:
Full Time
IT Outsourcing & Consulting
$81k-100k (estimate)
03/25/2024
05/08/2024
scheduleoptimus.com
LAWRENCEVILLE, GA
<25
1996
Private
SRINATH DUDDILLA
$5M - $10M
IT Outsourcing & Consulting
SunPlus offers management architecture, application design, development and consulting services to the IT sector.