Job Title: Field Service ManagerFLSA Status: Salaried ExemptGroup: Regular – Full TimeDepartment: Field Service- Operational SupportLocation: Houston, TX About Cooper Machinery Services:Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary. Role Summary: The Field Service Manager will be responsible for the overall direction of the Service Organization for the Reciprocating Compression business of Cooper Machinery Services. With an extensive Field Service and shop network, this position will be responsible for developing and implementing strategies to grow the aftermarket business while driving synergies and process improvements. Responsibilities: In the role of Field Service Manager, you will be: Leading the financial performance and overall growth of all parts, repair and field service activitiesOverseeing the Field Service, Service shop, and parts networkSupporting and partnering with the Regional teams to meet service goals and leading the services growth strategy for Reciprocating CompressionWorking closely with the Region Sales Managers to ensure appropriate sales coverage and opportunities to achieve the services orders planResponsible for the overall management duties of the Service Managers and Field Service Engineers (FSEs)Providing accurate and timely information to assigned personnel regarding salary planning, performance appraisals, career coaching and disciplinary action as requiredLeading Regional efforts to ensure Customer Service excellence, implementing Operation Safety Policy instructions and conducting fieldwork in compliance with all applicable regulations and employee safety practicesEnsuring operational excellence in the areas of integrity, controllership and compliance All other duties as assigned Required Qualifications:Bachelor's Degree from an accredited college or university or 10 years of equivalent work experienceMinimum of 3 years of experience in a leadership role Minimum of 10 years of experience in Reciprocating CompressionProficient in SAPProficient in Microsoft office 365 Excel, Word, Outlook, and Power PointStrong business acumen and commercial savvyStrong customer service mindsetPrior P&L, Field Services or Sales / Commercial experienceAbility to interface and influence all levels of the customers organization as well as other functionsStrong operating backgroundStrong oral and written communication skillsStrong interpersonal and leadership skills Safety focused, Service-oriented, Business focused, A self-starter, Work overtime, weekends and holidays, as requiredTo the extent that you are applying for a position that requires you to operate a Cooper Machinery Services owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving recordPossess or obtain a valid driver’s license. Travel will be required. Estimated 25% with some overnight stays. Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.