• Functions as the operational leader for clinical and nursing services delivered to patients through any of the Samuel U. Rodgers Health Center (SURHC) facilities.

• Ensures that the mission and goals of the SURHC organization are realized through successful and effective delivery of clinical and nursing services and expertise available to all SURHC patients.

PRIMARY ACCOUNTABILITIES

Achieve Results

• Lead and direct the development, implementation, and monitoring of quality health care services, programs and initiatives which ensure that the delivery of all clinical and nursing care:
  • meets the needs and satisfaction of all SURHC patients
  • meets or exceeds both organizational and professional standards
  • meets the needs of the SURHC organization
• Function as a good steward of the resources to which entrusted. Ensure the delivery of all services is consistent and within the budgeted financial resources available, and that the maximum services are delivered with the greatest of financial efficiency.

Operational Excellence

• Ensure all staff members are properly credentialed, qualified, directed, and motivated to provide SURHC patients high quality services and care.
• Provide specific supervision, direction and control to all clinical and nursing staff, and ensure all operations are managed within prescribed operational standards, policies, regulatory requirements, accreditation and licensing requirements, financial outcomes and related measures.
• Ensure that all staff is appropriately assessed and competent within their respective clinical care areas. Develop and implement assessment protocols, hiring program & standards, development curriculum and monitoring procedures to ensure ongoing quality of care.
• Establish standards which ensure safe, therapeutically effective patient care. Audit back office clinical procedures, and monitor clinical outcomes, assisting with the development of corrective action plans.
• Ensure the effective, efficient administration of the SURHC Infectious Control Program.
• Ensure prompt, thorough review and investigation of all nursing and clinical related concerns, complaints and potential risk issues.

Relationships

• Foster and ensure positive, collaborative relationships within and among all functions associated with the clinical and nursing operations of the SURHC organization.
• Foster and ensure positive, collaborative relationships with external referral providers, managed care organizations, accreditation and state surveyors, and all related constituencies.

Leadership and Supervision

• Implement and uphold all policies of the organization and ensure that all operations are consistent with the stated mission and direction set forth by the Board of Directors.
• Foster a workplace that results in the development of a high performing team of professionals and staff. Recruit, develop and inspire a highly effective team. Ensure that all staff are properly coached and directed, and that clearly defined measurements of performance and rewards are utilized to enhance individual and organizational effectiveness.

EDUCATION

• Master’s degree in nursing or health related field.
• License to practice nursing in the states in which organization operates.

EXPERIENCE

• Demonstrated success in leading and directing a clinical and nursing staff of similar size and scope.
• Demonstrated expertise related to trends and issues, laws and regulations associated with the delivery of clinical and nursing services.
• Demonstrated success in establishing wide range of business and professional relationships.
• Demonstrated success in the selecting and developing, in motivating and directing, high performing teams.