2 The WoW Factor Jobs near me
The WoW Factor is Hiring a Customer Service Representative Near San Antonio, TX
The Wow Factor is hiring a full time Customer Service Associate. The Customer Service Associate works with our management team to provide quality care for shoppers, drives sales, and performs a variety of tasks related to customer support including actively engaging customers in conversations, troubleshooting and taking customer information during sales transactions. Our team ensures that all of our customers are well informed and make the best purchasing choices. If you are looking to grow with your career, apply today!
Principal Customer Service Duties:
1. Greet customers and engage them in conversations about available products
2. Answer all customer inquiries in a professional and courteous manner
3. Follow all SOP’s and store guidelines
4. Help customers choose products and services
5. Increase sales by helping customers make a selection
6. Encourage customers to interact with marketing demonstrations
7. Process sales transactions
8. Work with other team members to ensure maximum productivity
9. Provide feedback to the management team
10. Ensure proper execution of in-store marketing program
11. Have fun while helping others!
Customer Service Associate Requirements:
Our Customer Service Associates must have great interpersonal skills, and a passion for helping others. We are looking for candidates who want to grow with our team! Position requirements include the following:
- Customer Service Associates must be computer literate, and capable of using our POS system after training
- 2-3 years of recent technical customer service or sales experience
- Must be comfortable working with our team of dedicated Sales Associates
- Must be capable of standing during working hours
- Tracks order exceptions and maintain as needed.
- Seeking assistance with complex customer issues
- Excellent communication skills, verbal and written
- Field and send out send written business correspondence
- Document all customer information per approved operating procedures
If you are looking to establish a customer service career, learn more about our industry or gain valuable working experience, apply today!
Qualifying applicants will complete an online screening process
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Job Summary
Full Time
$31k-39k (estimate)
05/31/2023
06/21/2024
wowfactorchicago.com
Northbrook, IL
<25
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The job skills required for Customer Service Representative include Customer Service, Products and Services, Communication Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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