Description

DSHS ALTSA Social and Health Program Consultant 4
AAging and Long-Term Support Administration (ALTSA) is seeking a Social and Health Program Consultant 4 to join the Home and Community Services (HCS) team. This role is a great growth opportunity for someone who is interested in exercising their training and leadership skills and taking on a new challenge!
This position serves as a Social & Health Program Consultant for Region 2 Home and Community Services. This position provides support, consultation, interpretation, training, and technical assistance to all social service supervisors and staff in all programs. Join us
Transforming Lives, by making a difference in people's lives
Some

• Manage six lead workers as well as the auditing and onboarding for Region 2
• Plan, develop, coordinate, facilitate, and provide training and consultation to the staff at all levels regularly to ensure compliance with program requirements, WACs, RCWs, operating policies, procedures, etc
• Coordinate and arrange for the implementation of new programs and changes to the existing programs
• Ensure, develop, evaluate and distribute tracking and statistic measures related to Home and Community Services programs
• Facilitate and conduct both group and one-on-one training and meetings, both in-person and using Microsoft teams
• Disseminate information to staff and inform them of current policy and procedures, management bulletins, WAC changes, and other changes that affect long term care programs
• Plan, lead, and manage the food stamp quality assurance program
• Prepare and present documents for administrative fair hearings and prepare overpayment documentation and adjudication
• Act as a liaison between local, regional, and headquarters staff for all policy clarifications, interpretations, and dissemination of information to the field

• Able to use a growth mindset to come up with solutions and positive outcomes
• Experience with providing virtual and hands-on training
• Expertise in Home and Community Services programs, including Transition Services.
• Knowledge of Home and Community Services Long Term Care Programs
• Ability to interpret and explain state and federal statutes
• Outstanding presentation skills and training development
• Comfortable having challenging conversations and using de-escalation techniques as needed
• Be a subject matter expert in quality assurance for all programs

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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