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Customer Service Representative Full Time St Paul MN Monday-Friday
$54k-69k (estimate)
Full Time
1 Week Ago
Larkin Industries is Hiring a Customer Service Representative Full Time St Paul MN Monday-Friday Near Saint Paul, MN
Primary Responsibilities:
- Work directly with customers, sales, and production to ensure jobs are completed to customer specifications.
- Receives quotes, reviews for detail and accuracy, coordinates with estimating.
- Create production tickets using the estimate information from sales and/or the customer.
- Manage specific projects with customers, coordinates with production to ensure customer requirements are met.
- Monitor the quality and progress of assigned jobs to ensure that due dates are met.
- Communicate with customers, sales, and production team regarding scheduling and job questions.
- Provide feedback to customers and our team regarding issues that may affect the project, quality, and/or delivery.
- Perform quality checks and provide proofs or samples for customers.
- Prepare invoices for billing completed jobs.
- Work closely with sales representatives to ensure customer satisfaction.
- Develops and maintains long-term relationships with accounts to ensure customer retention.
- Manufacturing experience
- 3-5 years of work experience in a customer service environment
- Examples of taking initiative at previous roles
- Examples of MS Excel experience; Proficient in MS Office
- Willing to work occasional overtime
- Print Finishing experience with an understanding of printing processes
- Excellent verbal and written communication skills
- Willing to stand for 6-8 hours per day and check status of orders on the production floor
- Desire to learn, willing to be trained by our personnel
- Highly organized with attention to detail
- Assertive and Proactive
Job Summary
JOB TYPE
Full Time
SALARY
$54k-69k (estimate)
POST DATE
05/05/2024
EXPIRATION DATE
05/20/2024
WEBSITE
larkinind.com
HEADQUARTERS
SAINT PAUL, MN
SIZE
25 - 50
FOUNDED
1976
CEO
MICHAEL LARKIN
REVENUE
$5M - $10M
INDUSTRY
Business Services
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About Larkin Industries
Larkin Industries provides a variety of print finishing services including die cutting, foil stamping, embossing, affixing, folding and more. Contact us for more information or to request a quote.
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