Office Administrator
(Private Behavioral Health Practice)

Seeking an individual with proven administrative skills who has worked in a healthcare environment, to provide support to a growing behavioral health private practice specializing in treating trauma.

• Full time salary position consisting of 40 hours
• Monday - Friday (9:00 - 5:00 PM)
• Schedule may look slightly different during the training period.

POSITION SUMMARY
Under the direction of the Director of Operations, the Office Administrator is responsible for providing administrative oversight of the practice, including the non-clinical aspects of the day-to-day operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:

• Performing overall administrative activities for the office such as typing, data entry, filing, sorting, and distributing mail; assisting with the preparation of correspondence to staff, clients and partners
• Responsible for purchasing office supplies, furniture, office equipment, etc
• Maintaining confidentiality of sensitive and confidential information
• Assisting with payroll activities
• Assisting with activities such as preparing and submitting invoices, processing accounts payable and accounts receivables in an accurate and timely manner and other related activities
• Writing and Implementing policies to improve processes
• Transcribing information discussed in meetings
• Answer phones and schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency
• Creating and updating client electronic health records
• Verify insurance benefits and follow up on processed claims
• Credential new professionals and maintain contract requirements
• Coordinate and oversee the hiring process
• Create and maintain electronic filing system
• Performing other work-related duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• High School Diploma or GED. (Associates degree in Business Administration a plus)
• Previous experience in an administrative role in the healthcare field or clinical environment
• Experience with Simple Practice or similar Electronic Health Record (EHR) System a plus
• Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint) required
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service
• Must be efficient with strong attention to detail
• Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information
• Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
• Must be resourceful, an independent and critical thinker, and self-sufficient as well as self-motivated
• Proven ability to manage projects
• Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
• Excellent communication, interpersonal, and presentation skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Salary depends upon experience. No calls, please respond to posting. We will only contact applicants of interest and who meet specific qualifications.

To apply, please answer ALL pre-screen questions in full to be considered for the role.

The company is an Equal Opportunity Employer. www.LifeEservices.com.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Have you applied to our agency before? Have you been contacted by our agency in the past?
• Have you ever been involuntarily terminated? If yes, please explain.
• If offered the role, when are you available to start?
• Please speak to your experience in this position and your candidacy for this role
• What are your salary expectations for this role?

Education:

• High school or equivalent (Required)

Experience:

• working in a health care environment admin role: 3 years (Required)

Work Location: In person