Position Title: Quality Assurance Therapist

Reports to: Program Director

Job Status: 1099 Contract position

Pay: Range from $38,000-$45,000 based on experience.

POSITION SUMMARY
The Quality Assurance Therapist will be responsible for reviewing all counseling case notes completed by agency staff/contractors to assess for quality, accuracy, and requesting revisions. This role also consists of providing some direct, community services as well.

EDUCATION AND EXPERIENCE

• Licensed Counselor or Social Worker preferred with one of the following licenses: LPC, LCSW, LMSW, Associate Licensed or license eligible with minimum of 5-year post-graduate experience
• Minimum of 1 year of previous experience of quality assurance/case documentation review
• Minimum of 5 years providing counseling services

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Attend agency meetings and trainings, as needed
• Attend meetings as necessary with local DFCS offices and provider meetings
• Collaborate with the leadership team to develop standards of care and to implement protocols to ensure that they are being met
• Review case documentation & request revisions adhering to company guidelines and timeframes
• Provide support and training regarding service and billing codes to ensure services are accurately documented
• Perform some direct services holding a counseling caseload
• Document services in electronic health record system
• Ensure that service processes are in line with best practices
• Performing other work-related duties as assigned
• Embrace the vision and mission of the agency

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Knowledge of electronic health record and practice management systems. E-Case Notes and/or ARGO experiences a plus
• Passion for serving communities and rendering effective treatment
• Interpersonal Skills – Strong desire to support others and instruct in ways that empower
• Computer Skills – Proficient ability to use a computer and navigate electronic medical record. MS Office suite (Word, Excel, Outlook, PowerPoint) experience required
• Reliable transportation
• Accuracy – Ability to perform work accurately and thoroughly.
• Communication - Ability to communicate effectively verbally and in writing
• Growth & team oriented – Demonstrated ability to work with a multidisciplinary team
• Confidentiality – Comply with all HIPAA regulations. Maintain patient, team member and employer confidentiality
• Decision Making and Problem Solving – Ability to make critical decisions and solve problems while following agency and partner policies and procedures
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities
• Leadership Skills – Ability to influence others to accomplish tasks effectively and to be responsible for making decisions
• Organization Skills – Must have planning skills with demonstrated ability to work independently and exercise sound judgment
• Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint) required
• Previous Experience utilizing an Electronic Health Record (EHR) System
• Efficient with strong attention to detail
• Self-starter with strong customer support orientation (for internal/external customers) and demonstrated professional demeanor
• Ability to pass all vital background checks/screenings

Before Applying

• Current Department of Human Services (DHS) or Department of Family and Children Services (DFCS) employees are NOT eligible for this position
• Your candidacy means you meet all the above qualifications
• Contract position providing counseling services in the community and in-office
• Flexible availability including evenings and weekends fulfilling 12 hours/week minimum (part-time) or 25 hours/week minimum (full-time)
• There are upfront costs part of next steps should you be extended an offer (Fingerprints, CPR, etc)
• In this role, you will also be using your own vehicle and would be reimbursed for mileage
• Please answer all pre-screening questions on the next page to be considered. We will only reach out to candidates of interest.

Job Type: Contract

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you understand that this is a 1099 contract role and that you would be responsible for any upfront costs? Including fingerprints ($51.50)?
• Do you have previous experience providing services for the Department of Family and Children Services (DFCS)?
• Are you Fully Licensed, Associate Licensed, or license eligible with minimum of 5-year post-graduate experience?
• Are you willing to provide direct community services holding a counseling caseload?
• Do you have at least 1 year of experience reviewing case documentation and a minimum of 5 years of counseling experience?
• Are you leaving your current job or is this an addition?
• Is there a previous investigation with DFCS that we should be aware of?
• What is your specific availability for the role? When are you available to start?
• What is your desired pay? Do you have previous experience being a contractor?

Work Location: Multiple locations