MassHire Department of Career Services (MDCS) oversees the Commonwealth's network of One-Stop Career Centers, that assist businesses in finding qualified workers and providing job seekers with career guidance, as well as referral to jobs and training. MDCS strengthens the Career Center system through continuous improvement processes, and innovative business practices that maximize resources, foster partnerships, and engage employers to ensure a skilled, motivated, and adaptable workforce capable of meeting the emerging labor market needs of the Commonwealth, now and in the future.

The Employment Counselor will evaluate employment and training services for applicants with substantial and/or significant barriers to employment to determine eligibility for and appropriateness of various employment and/or training program services. The incumbent will review and analyze client information through records, tests, interviews, and observations; advise clients on such matters as developing employment plans, job search methods, techniques, and processes. The Employment Counselor will conduct career planning interviews and enroll customers in Career Planning as needed.

Duties include but are not limited to:

• Review and analyze client information obtained through interviews, records, tests, and observation to determine employment and training interests, vocational aptitudes, and abilities, substantial or significant barriers to employment, and eligibility for agency services and programs to make recommendations; to meet clients' needs.
• Conduct counseling interviews with individual clients or groups of clients who have substantial and/or significant barriers to employment to assess the type and extent of the barriers, to accessibility for available, to guide, to motivate, and suggest approaches: and to assist clients in achieving occupational vocational and/or training goals based on the clients' needs and available services.
• Advise clients on such matters as job search methods, techniques, and processes, and dealing with substantial or significant barriers to employment, to motivate clients, and' to recommend specific courses of action to prepare clients for employment and/or training opportunities.
• Maintain liaison with public and private organizations to promote agency programs and services, to exchange information and to develop the resources necessary to provide client services.
• Compile occupational, educational, and other pertinent information to assist clients in determining vocational and educational interests. r
• Administer and interpret various aptitude tests and various assessment tools.
• Provide or arrange for the provision of services to clients who are part of “special applicant group i.e., DTA Recipients, disadvantaged youth, disabled veterans, disabled clients, etc., including RESEA clients and /or for clients who have been identified as having significant and/or substantial barriers to employment.

Proficiency in the use of MS Word, MS Excel, and MS Outlook is preferred.

Bilingual Spanish/English preferred

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!