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Company Info:
We believe in prioritizing people over profit and give our team the opportunity to make a significant impact in the world. Dedicated Financial GBC is a for profit, faith-based commercial financial services company, founded in 2015. We are dedicated to using our business as a force for good. Each line of our business supports a non-profit with a focus on hunger, safety, and freedom and we are proud to donate 15 meals to those in need for EACH day you clock in for work.
Position Summary:
In this role, you will communicate with Merchants to identify their unique situation as it pertains to their repayment of an account for our client. Building and maintaining relationships in attempt to resolve outstanding commercial debt.
We only have commercial accounts, no retail collection accounts. That means we are not regulated by the FDCPA. We want you to be an individual and NOT a scripted robot and we invite you to bring your own personality and background to the field!
We are professional and treat the Merchants with respect and understanding. We do things differently and it shows in our 5.0 Star Google rating.
Requirements:
Key Responsibilities:
· Field calls and emails from Merchants to set up sustainable repayment plans and answer questions around their contracts.
· Document communications with Merchants accurately .
· Follow federal and state laws as well as company policies and guidelines dealing with debt collection.
Key Competencies:
· Interpersonal and customer service skills
· Good written and verbal communication
· Strong computer skills preferred
Benefits:
Social and Environmental Impact
Dedicated is proud to sponsor several Non-Profit Organizations (“NPOs”) through the revenue generated by our team as well as the efforts of our entire workforce. At Dedicated, we believe business has the greatest opportunity to change the world and we’re taking the steps to prove it. Some of the NPOs we partner with include: Feed My Starving Children, Minnesota Good Works, Restavek Freedom, Elevate Microloans, Cradle of Hope, American Gold Star Mothers, createMPLS, Healing Haiti, Global Outreach International, Loaves & Fishes, Habitat for Humanity, and Love Life Now.
Dedicated Financial GBC is an equal opportunity employer.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 – 45 per week
Benefits:
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Work Location: In person
Full Time
$40k-51k (estimate)
04/28/2024
08/25/2024