Title: Front Office Administrative Assistant

Location: Pleasanton, CA On-Site role

Duration: Full-Time with CriticalRiver INC

Position Overview:

Responsibilities:

Position - Front Office Administrative Assistant.

• Greet guests and provide them with superb customer service.

• Ensure the front office is neat, presentable, and equipped with all necessary supplies, such as pens, forms, and paper.

• Answer client questions and all incoming calls, redirect the phone calls to the appropriate department, and take down messages if necessary.

• Travel coordination, booking accommodation and flight tickets.

• Manage events- find and book venues, liaise with clients and suppliers, handle logistics, and manage invoicing.

• Support IT team with coordination in Laptop configuration for new hires, shipping laptops, and inventory management.

• Generate laptop return labels through the USPS and FedEx accounts/ update the IT team when the asset is returned.

• Preparing CR Amex settlement monthly, scanning invoices, and updating the spreadsheet.

• Select needed swags and coordinate the CriticalRiver logo embroidery with Vendors.

• Finalize year-end gift options for Customers and employees and coordinate on-time shipping with the vendors.

• Request the new employee kits to be shipped through the vendor upon request.

• Responsible for complete inward and outward shipping. • Accept all the letters, mail, and packages and distribute them to the correct department or person.

• Check the mailbox daily, deposit the received checks, and update the finance team accordingly.

• Track and order office supplies and refreshments.

• Ensure the break room is tidy and well-organized and the coffee machine is maintained regularly

CriticalRiver Inc. is a trusted technology consulting company for comprehensive consulting, implementation, and managed services across the globe. The company's highly experienced consultants are experts at understanding client needs and delivering strategic solutions that leverage the latest technologies and industry best practices.