• Develop and maintain relationships with customers, focusing on both the main contact as well as other related staff.
• Coordinate site walkthroughs during formal meetings with customers to ensure quality and service expectations are met.
• Lead and facilitate or assist in the resolution of customer problems or concerns.
• Proactively identify and pursue opportunities to present new product ideas with existing customers.
• Communicate regularly with all departments to ensure client needs and expectations are consistently met or exceeded.
• Manage service delivery to specified scope of work.
• Maintain satisfactory accounts receivable levels.
• Provide mentorship to junior-level account specialists.

• Knowledge of dietary/nutritional industry in a manufacturing environment (Preferred).
• Excellent customer service skills.
• Experience with MS Office Suite.
• SAP experience preferred.
• Must possess strong organizational and communication skills.
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Able to use logic and reasoning to identify solutions to problems.
• Takes initiative and seeks additional training or direction as needed.
• Must be willing to abide by Cosmax NBT USAs policies and procedures, including those that are safety-related.
• Self-motivated individual willing to work hard, able to work in a group and alone, and be quality conscious.
• Demonstrates a professional, team-first attitude toward work and co-workers.
• Manual dexterity sufficient to operate a wide variety of equipment.
• Must be proficient in reading, writing, and speaking English.

• Bachelors degree in business, marketing or related field (Required).
• Minimum of five (5) years account / project management experience (Required).
• Knowledge of dietary/nutritional industry in a manufacturing environment (Preferred).
• Excellent customer service skills.
• Experience with MS Office Suite.
• SAP experience (Preferred).
• Must possess strong organizational and communication skills.
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Able to use logic and reasoning to identify solutions to problems.
• Takes initiative and seeks additional training or direction as needed.
• Must be willing to abide by Cosmax NBT USAs policies and procedures, including those that are safety related.
• Self-motivated individual willing to work hard, able to work in a group and alone, and be quality conscious.
• Demonstrates a professional, team first attitude toward work and co-workers.
• Manual dexterity sufficient to operate a wide variety of equipment.
• Must be proficient in reading, writing and speaking English.

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