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[Guest Services Agent]
JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENCSE, ETC):
SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk.
Professional Experience
Computer Experience
Proficiency in:
Microsoft word
Excel
Powerpoint
Data entry
Database management systems
Hotel Experience
TRAINING PROVIDED ON THE FOLLOWING:
Emotional Intelligence
Skills
Excellent communication; orally and written
Education
Strengths
Mathematical; statistical
Social
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Any other task that you are asked to perform by your supervisor needs to be completed by you regardless to your job duties.
Full Time
$25k-33k (estimate)
03/16/2024
05/12/2024