Job description

Business Office Assistant

Alamitos Belmont Health and Rehabilitation is a beautiful skilled nursing facility located in Long Beach, CA. It currently has a high rating from Medicare.gov. We are an energetic, post-acute rehabilitation facility where caring is our main concern. Our mission is to provide superior service and quality care for our residents.

Our focus is mostly short-term nursing, physical and occupational therapy resulting in a high discharge to the community. We are proud of our high professional and ethical standards. If you are, a like-minded person who shares our passion for excellence and outcomes we would like to meet you!

Job Description

Position Summary/Description

We are seeking a talented person who can assist us in our Business Office. You must have a professional appearance, outgoing strong interpersonal skills, motivated self-starter, and focused on relationship building.

You are responsible for assisting our Business Office Department with various tasks some which include, following up on newly admitted patients to clarify proper authorizations are obtained for services to a Skilled Nursing Facility. You will also be assisting the Business Office Manager with various tasks in collections and follow ups with insurance companies to verify eligibility and families. More details of your duties can be discussed when interviewing. You will be expected to follow established facility policies and procedures, as directed by your supervisor.

This position requires working Monday thru Friday, usually a schedule 8:30a.m.-5:00p.m. Occasional weekend/On call coverage as needed. Salary is negotiable based on experience and overall ability to learn and perform. You may be called on to assist with the Admissions Director and Business Office Mgr. in the following items.

• Screen residents for admission including reviewing the clinical records, obtaining insurance authorization, interviewing residents and their representatives to collect accurate data and work with the admissions team to determine resident eligibility for admissions.
• Prepare all admission documents, releases, and authorization forms for residents, guardian and/or representatives required signatures.
• Maintain an accurate record of bed availability, including a wait list as needed. Assign rooms based on the level of care and serves needed.
• Act as a liaison between transferring hospital and the facility and maintain a positive rapport.
• Ability to lead facility tours when requested by the public and answer telephone inquiries in order to maintain acceptable census level.
• Prepare monthly and quarterly reports based on pertinent statistical analysis.
• Present self with a professional appearance and follow department dress codes.
• Explain to the resident, and/or guardian, room rates, billing procedures, visitor/guest privileges, restrictions, resident care procedures, etc., as appropriate.
• Maintain confidential information and privacy of patients.
• Coordinate and work with residents and their HMO insurances. Submitting proper paperwork and updates to the insurance companies.
• Document follow up and collection efforts and eligibility.
• Other duties as assigned.

Job Requirements

Experience and Working Conditions

• Must possess strong collaborative, interpersonal, organizational, multi-tasking, verbal and written communication skills. A desire to be a part of a high-performance, effective team that can produce consistent, demonstrated results. A self-motivated driven team member.
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers.
• Must possess emotional maturity, reliability, tact, integrity, and good judgement.
• Must possess an understanding of facility’s goals and philosophy.
• Competencies needed for this position include strong interpersonal relationship skills, detail oriented, work in collaboration with others, demonstrate a high degree of integrity and personal commitment, possess strong analytical skills, be able to work independently and manage multiple projects at the same time.
• Working knowledge and proficiency with Microsoft Office is a plus.
• Sensitivity and appreciation of aging/special populations. Must be able to work with ill, disabled, elderly, and at times upset residents and families.
• Must be able to speak, write and understand basic English in a manner that is sufficient for effective communication with residents, families, and fellow employees. Having an understanding of other languages is a plus.
• Assistant Business Office and Admissions experience in a Long-Term care setting is a plus, although not required if you can be a fast learner.

We offer participation in a competitive benefits package which may include:

For those eligible and wanting to participate our benefits include Vacation accruals, Medical Insurance, Dental Insurance, Vision Insurance, and Company Matching 401(k) plan.

Additional more specific responsibilities can be discussed during interviews.

Please email your resume and or contact:

Melissa Murray Business Office Manager

(562) 434-8421

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift in person
• Monday to Friday

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Long Beach, CA 90814: Relocate before starting work (Required)

Work Location: In person