We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place. The Director, Infrastructure will own existing IT systems, network services, directory services, and end user technology and the design and capacity planning of all future growth. They will drive the (Plan, Build, Run) for these services. They will provide oversight and direction of solution partner providers for Manhattan Associate’s global data network and services, as well as centralized and distributed computing and storage (inclusive of Cloud solutions, Colo/Hosted/Managed data centers and onsite servers, storage, and network equipment). MINIMUM EXPEREINCE REQUIREMENTS 10 years of experience working for technology driven company is required 10 years in developing and managing teams involved in building multi-tenant applications, platforms, microservices and distributed system requirements such as availability/uptime, resilience, availability, monitoring Experience managing a global team in a matrixed organization Principal Duties and Responsibilities Evaluate, procure, and integrate infrastructure solutions into the overall organization, as determined by business, regulatory and market demands Ensure that the ETS technologies and services align with Manhattan Associates, Inc. strategic principles and policies Comfortable working in global, cross-cultural environments Extensive knowledge of Cisco Systems’ network and datacenter solutions portfolio Ability to accept afterhours calls for support and/or guidance, including “on-call” Proficient with developing publications, white papers, Network diagrams and PowerPoint presentations Occasional domestic and international travel required ADDITIONAL CHARACTERISTICS Comfortable working in global, cross-cultural environments Extensive knowledge of Cisco Systems’ network and datacenter solutions portfolio Ability to accept afterhours calls for support and/or guidance, including “on-call”. Proficient with developing publications, white papers, Network diagrams and PowerPoint presentations. This is an on-site position with the flexibility to work hybrid at times Ability to motivate and drive a team to excellence Ability to identify gaps in learning for the team and work to close them (Bonus) Setup/built a NOC (Network Operations Center) from scratch #LI-GW1 Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. At Manhattan Associates our supply chain and omnichannel technology positively affect how people work, shop and live – every single day. Though we all take different paths to get here, everyone shares one belief: We’re good people doing great things.