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IncAuthority is Hiring a Collections Specialist Near Reno, NV
Job Description
Collections Specialist
At Reno-based Inc. Authority (www.incauthority.com), we consult with, and help register, over 1000 new startups a week, across all fifty states. We promote an environment that is fun, energetic, and creates a positive work culture. Currently, we are growing by leaps and bounds and are excited about helping entrepreneurs!
We are seeking a confident, assertive, and enthusiastic Collections Specialist who wants to be part of a high-performance organization. Our great work environment rewards you for superior communication skills and puts you on the fast-track to a long-term career. If you are ready to be on a team of top producers, earning top incomes, with limitless growth potential, Inc. Authority is the place for you!
Awesome benefits will include:
- Earn up to $80,000! (Base Salary Commissions, Spiffs, and Bonuses)
- No weekends! Enjoy working 8am-5pm Monday-Friday with weekends off!
- Fun and exciting team-oriented work environment!
- Continuous coaching and full support to help you maximize your earning potential
- Opportunities for advancement
- Paid vacation, PTO, 401K w/match, health/dental insurance, and education assistance
Responsibilities
- Engage in outbound calls with Inc Authority Customers who are delinquent on their accounts
- Collaborate with sales and customer service management on ideas and tactics to win customers back
- Respond to customer queries and address service complaints in a timely manner
- Analyze customer feedback and develop techniques to ensure customer retention
- Provide excellent customer service and ensure customer satisfaction
- Explain and upsell our products and benefits of Inc Authority services
- Make calls to existing customers for business growth
Qualifications
- Excellent customer service with an assertive personality
- Interpersonal skills and detail-oriented
- Professional demeanor and conduct
- Team oriented and able to build positive relationships with customers
- Ability to handle rejection
- Achieve and exceed individual targets
- Basic computer knowledge, including data entry into CRM
- Experience using Outlook
- Ability to work onsite Monday through Friday 8am to 5pm
- Familiarity with multi-line phones
Requirements/Desired Qualifications:
- Minimum 1-year experience in a similar role
- Customer Service/Call Center experience
- Punctuality
- Positive and Professional Demeanor and Appearance
About Inc. Authority:
Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Job Posted by ApplicantProJob Summary
Full Time
$45k-58k (estimate)
05/02/2024
05/15/2024
The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
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Contact clients for overdue outstanding payment
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.
